Sales Engineer

LINCOLN MACHINERY (PRIVATE) LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Basic pay with commission

Phone allowance

Car allowance

Transport reimbursement

Job summary

LINCOLN MACHINERY (PRIVATE) LIMITED, based in Singapore, seeks a results-driven Sales Engineer to drive machinery sales. You will blend technical knowledge with consultative selling, visiting worksites and offices, and following up on orders to ensure client satisfaction.

You will leverage digital tools and AI capabilities to streamline processes, maintain strong relationships, and communicate effectively with customers and internal teams.

Qualifications

• Minimum proven sales experience in machinery/industrial sector.
• Strong communication and interpersonal skills.
• Willingness to develop technical knowledge of machinery.
• Proficient with digital tools and AI technologies to enhance sales.
• Fluent in English; additional languages a plus.
• Willingness to travel to client sites.
• Valid driver’s license preferred.

Responsibilities

• Understand machinery/products to provide technical insights.
• Present and demonstrate offerings to clients.
• Visit worksites/offices to build relationships with customers.
• Follow up on orders to ensure timely delivery and satisfaction.
• Leverage apps/AI to streamline sales processes and interactions.
• Act as primary point of contact for customers.
• Address feedback and maintain a positive customer experience.
• Collaborate with product and support teams.
• Stay updated on industry trends to inform sales strategy.

Skills

Sales experience

English proficiency

Communication skills

Travel willingness

Driver's license

Technical knowledge

AI/digital tools

Job description

Job Summary

The Sales Engineer will play a crucial role in driving the sales of ourcompany's machinery and products. This individual will combine their technical expertise with strong sales skills to pitch our offerings to potential customers effectively. The Sales Engineer will be responsible for visiting worksites and offices, following up with customers on orders, and ensuring satisfaction with our products and services. This role requires a tech-savvy individual who can utilize apps and AI tools to enhance their performance and manage their responsibilities efficiently.

Key Responsibilities

• Develop a deep understanding of the company's machinery and products to provide technical insights to customers.
• Pitch and demonstrate the company's offerings to potential clients, highlighting the benefits and features that meet their needs.
• Visit work sites and offices to establish strong relationships with customers and address their requirements in person.
• Follow up on Sales orders to ensure timely delivery and resolving any issues that may arise.
• Utilize technology, including apps and AI tools, to streamline sales processes, manage customer interactions, and track orders.
• Act as the primary point of contact for customers, and maintain timely and professional communication with customers.
• Handle customer feedback and concerns professionally, ensuring a positive customer experience.
• Collaborate with internal teams, including product development and customer support, to deliver comprehensive solutions to clients.
• Stay updated on industry trends and competitors' offerings to inform sales strategies and maintain a competitive edge.

Requirements

• Proficiency in English, Additional language proficiency will be an advantage.
• Proven experience in sales, preferably in the machinery or industrial sector.
• Willingness to develop technical knowledge of machinery and industrial products.
• Strong communication and interpersonal skills.
• Ability to present and explain products confidently and persuasively to customers.
• Proficient in using digital tools, applications, and AI technologies to enhance sales performance.
• Willingness to travel to work sites and customer offices as required.
• Possession of a valid driver’s licence is preferred due to travel requirements for client visits.
• Ability to remain composed and professional in stressful situations.
• Well organized with strong problem-solving abilities.
• Self-motivated and results-driven with a passion for sales.

Benefits

• Basic pay salary and safety net compensation for an initial period, transitioning to a pay structure based on basic pay and commission.
• Handphone allowance
• Car allowance (if using own vehicle), or
• Transport reimbursement

Compensation

The role offers a basic salary with an initial support component (“safety net”) for a defined period to provide income stability. Upon completion of this period, compensation will transition to a structure comprising basic salary and commission based on sales performance. This is designed to reward contributions and sales achievements.