Sales Coordinator

Private Advertiser; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Private Advertiser in Singapore is seeking an experienced Sales Coordinator to support the sales team from our base in Kranji. The role focuses on processing orders, coordinating with internal teams, and maintaining strong customer and supplier relationships.

You will manage documentation, track shipments, and assist with forecasts and planning to ensure timely deliveries while upholding high service standards for all stakeholders.

Qualifications

• 4+ years of experience in a sales coordination or administrative support role, preferably within Interior Design/Construction Materials industry.
• Strong interpersonal and communication skills, with the ability to liaise with internal and external stakeholders.
• Excellent organisational and time management skills, with the ability to prioritise and multitask.
• Proficient in using Microsoft Office and CRM tools.
• Proactive and detail-oriented approach to problem-solving and decision-making.
• Positive attitude and commitment to providing exceptional customer service.

Responsibilities

• Process sales orders, issuing delivery orders, and ensuring accurate and timely delivery of products.
• Coordinate with the sales and purchasing team to fulfil customer orders and resolve order issues.
• Handle customer enquiries and resolve issues professionally and promptly.
• Manage customer and supplier relationships.
• Prepare and maintain sales records, including purchase orders, shipping documents, and invoices.
• Support the sales team by providing updates on inventory, order statuses, and shipment tracking.
• Assist with preparation of sales forecasts and demand planning.
• Handle customs documentation and ensure compliance with import/export regulations.
• Build and maintain relationships with overseas suppliers for long-term collaboration.
• Collaborate with logistics and finance teams to coordinate order processing and payments.

Skills

Interpersonal communication

Organisational skills

Time management

CRM tools

Customer service

Tools

Microsoft Office

CRM software

Job description

About the role

We are seeking an experienced and driven Sales Coordinator to join our team. This full-time position is based in Kranji and will play a vital role in supporting our sales efforts and driving business growth.

What you'll be doing

Sales Operations

• Process sales orders, issuing of delivery orders, and ensuring the accuracy and timely delivery of products
• Coordinate with the sales and purchasing team to fulfil customer's orders and resolve any order related issues
• Handle enquiries from customers, address and resolve customer issues in a time and professional manner
• Manage customer and supplier relationships
• Prepare and maintain detailed sales records, including purchase orders, shipping documents, and invoices.
• Support the sales team by providing updates on inventory, order statuses, and shipment tracking.
• Assist with the preparation of sales forecasts and demand planning.
• Handle customs documentation and ensure compliance with import/export regulations.
• Build and maintain strong relationships with overseas suppliers to ensure long-term collaboration.
• Collaborate with logistics and finance teams to ensure smooth coordination of order processing and payments.

What we're looking for

• Minimum of 4 years of experience in a sales coordination or administrative support role, preferably within the Interior Design/Construction Materials industry
• Strong interpersonal and communication skills, with the ability to effectively liaise with both internal and external stakeholders
• Excellent organisational and time management skills, with the ability to prioritise and multitask effectively
• Proficient in using various office software, such as Microsoft Office suite and customer relationship management (CRM) tools
• A proactive and detail-oriented approach to problem-solving and decision-making
• A positive attitude and a commitment to providing exceptional customer service