Sales Coordinator

The Cake Factory Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Benefits offered by this job

Dental benefits

Medical benefits

Job summary

The Cake Factory Pte Ltd in Singapore is seeking a proactive Sales Coordinator to support operations at our office and central kitchen. You will assist in managing customer orders and help grow our base for cakes and pastries.

Key duties include handling inquiries, preparing quotations and invoices, maintaining records, and coordinating with kitchen/logistics to ensure timely deliveries. We welcome both experienced and entry-level candidates to apply.

Qualifications

• Team player with a positive mindset and willingness to learn.
• Strong communication and presentation skills for client interactions.
• Basic knowledge of Microsoft Office (Excel, Word, Outlook).
• Sales-driven with a proactive and organized work style.
• Comfortable with face-to-face client meetings and product discussions.
• Able to work a minimum of 5.5 days per week.

Responsibilities

• Handle customer inquiries and orders via email, phone, and WhatsApp.
• Prepare quotations, invoices, and sales-related documents.
• Maintain accurate sales records and customer databases.
• Coordinate with kitchen and logistics teams to ensure timely delivery of orders.
• Support account management for existing clients and help develop new business opportunities.
• Develop and execute strategies to expand pastry sales to hotels and businesses.
• Identify and establish new business opportunities through networking and cold leads.
• Manage and cultivate relationships with existing customers to increase satisfaction and sales.
• Collaborate with management to create promotional campaigns and marketing materials.
• Prepare and present sales materials to existing and potential clients.

Skills

Team player

Communication skills

MS Office

Sales-driven

Face-to-face meetings

5.5 days work

Experience welcoming

Tools

Microsoft Office

Job description

About the role

We are looking for a Sales Coordinator to support operations at our office and central kitchen, assisting in managing customer orders and helping to grow our customer base for cakes and pastries.

Key responsibilities

• Handle customer inquiries and orders via email, phone, and WhatsApp
• Prepare quotations, invoices, and sales-related documents
• Maintain accurate sales records and customer databases
• Coordinate with kitchen and logistics teams to ensure timely delivery of orders
• Support account management for existing clients and help develop new business opportunities
• Develop and execute strategies to expand pastry sales to hotels and businesses
• Identify and establish new business opportunities through networking and cold leads
• Manage and cultivate relationships with existing customers to increase satisfaction and sales
• Collaborate with management to create promotional campaigns and marketing materials
• Prepare and present sales materials to existing and potential clients

About you

• Team player with a good learning attitude and interest in the pastry or food industry
• Strong communication and presentation skills
• Basic knowledge of Microsoft Office (Excel, Word, Outlook)
• Sales-driven with a proactive and organised work style
• Comfortable with face-to-face client meetings and product discussions
• Able to work a minimum of 5.5 days per week
• Experienced and non-experienced candidates are welcome to apply

Benefits

• Dental Benefits: Claimable up to $100 per annum
• Medical Benefits: Claimable up to $200 per annum