Sales Coordinator (with Comms)

THE CAKE FACTORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 38,000; Full time

Benefits offered by this job

Dental Benefits: up to $100 per annum

Medical Benefits: up to $200 per annum

Job summary

The Cake Factory Pte. Ltd. in Singapore is seeking a Sales Coordinator to support operations at our office and central kitchen, handling customer inquiries, preparing quotes, and helping grow pastry sales with hotels and businesses.

You will coordinate with kitchen and logistics, maintain customer records, contribute to promotions, and conduct client meetings to drive new opportunities. A 5.5-day week and a competitive monthly pay with a commission package accompany this role.

Qualifications

• Team player with a positive attitude and interest in pastry or food industry.
• Strong communication and presentation skills.
• Basic knowledge of Microsoft Office (Excel, Word, Outlook).
• Sales-driven with a proactive and organised work style.
• Able to meet clients face-to-face and discuss products.
• Willing to work a minimum of 5.5 days per week.
• Open to both experienced and entry-level candidates.

Responsibilities

• Handle customer inquiries and orders via email, phone, and WhatsApp.
• Prepare quotations, invoices, and sales documents.
• Maintain accurate sales records and customer databases.
• Coordinate with kitchen and logistics for timely deliveries.
• Develop new business opportunities and manage existing accounts.
• Support marketing campaigns and promotional materials.
• Meet with chefs, F&B managers, and clients for product presentations.

Skills

Team player

Strong communication

Presentation skills

Sales-driven

Face-to-face meetings

Tools

Microsoft Office

Job description

Job Type: Full-time, Permanent
Pay Range: $2,500 – $3,400/month (Depending on Experience)
Commission: Variable commission package (for selected client accounts)
Work Schedule: Minimum 5.5-day work week, weekend availability required

Job Description

We are looking for a Sales Coordinator to support operations at our office and central kitchen, assisting in managing customer orders and helping to grow our customer base for cakes and pastries.

Responsibilities

• Handle customer inquiries and orders via email, phone, and WhatsApp
• Prepare quotations, invoices, and sales-related documents
• Maintain accurate sales records and customer databases
• Coordinate with kitchen and logistics teams to ensure timely delivery of orders
• Support account management for existing clients and help develop new business opportunities
• Develop and execute strategies to expand pastry sales to hotels and businesses
• Identify and establish new business opportunities through networking and cold leads
• Manage and cultivate relationships with existing customers to increase satisfaction and sales
• Collaborate with management to create promotional campaigns and marketing materials
• Prepare and present sales materials to existing and potential clients
• Conduct physical meetings with chefs, F&B managers, and customers for product presentations, tastings, and relationship building
• Monitor market trends and competitors’ activities
• Build up and broaden The Cake Factory’s customer base
• Ensure adherence to company operational standards and SOPs
• Perform ad-hoc duties as assigned (e.g., stock take, basic admin tasks)

Requirements

• Team player with a good learning attitude and interest in the pastry or food industry
• Strong communication and presentation skills
• Basic knowledge of Microsoft Office (Excel, Word, Outlook)
• Sales-driven with a proactive and organised work style
• Comfortable with face-to-face client meetings and product discussions
• Able to work a minimum of 5.5 days per week
• Experienced and non-experienced candidates are welcome to apply

Benefits

• Dental Benefits: Claimable up to $100 per annum
• Medical Benefits: Claimable up to $200 per annum