Sales Co-ordinator

ALSTERN MARINE & OFFSHORE PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Alstern Marine & Offshore Pte Ltd in Singapore is seeking a Sales Support Specialist to assist local and overseas customers. You will manage communications, prepare shipping documents, coordinate deliveries, and liaise with warehouses to ensure timely order fulfillment.

You should have at least 2 years of local/export sales support experience, a minimum O levels, and proficiency in MS Office. Strong English and Chinese communication will help you engage with diverse customers and support

Qualifications

• Minimum O Levels qualification.
• At least 2 years of experience in local and export sales support.

Responsibilities

• Follow up proactively with customers via email and telephone to address inquiries and maintain relationships
• Monitor sales activities and provide timely sales support to local and international customers
• Generate accurate Delivery Orders and Invoices to facilitate order processing
• Prepare Performa Invoices and Packing Lists for export shipments to ensure compliance and smooth customs clearance
• Arrange and coordinate deliveries for customer orders, ensuring timely and accurate shipment
• Liaise with Store/Warehouse teams to manage pick-and-pack operations for order fulfillment

Skills

English

Chinese

Customer service

Education

O Levels

Tools

MS Office

Job description

Company Overview

Alstern Marine & Offshore Pte Ltd, founded in 2011 and headquartered in Singapore, distributes Sealxpert pipeline maintenance and repair products to over 35 countries across Asia, Middle East, Europe, America, and Australia.

Job Summary

Support local and overseas sales by managing customer communications, preparing shipping documents, coordinating deliveries, and liaising with warehouse teams to ensure timely order fulfillment.

Responsibilities

• Follow up proactively with customers via email and telephone to address inquiries and maintain relationships
• Monitor sales activities and provide timely sales support to local and international customers
• Generate accurate Delivery Orders and Invoices to facilitate order processing
• Prepare Performa Invoices and Packing Lists for export shipments to ensure compliance and smooth customs clearance
• Arrange and coordinate deliveries for customer orders, ensuring timely and accurate shipment
• Liaise with Store/Warehouse teams to manage pick-and-pack operations for order fulfillment

Required competencies and certifications

• Minimum "O" Levels qualification
• At least 2 years of experience in local and export sales support

Preferred competencies and qualifications

• Proficient in MS Office applications to prepare documents and reports
• Effective communication skills in English and Chinese to engage with diverse customers
• Customer service orientation to support and enhance customer satisfaction