Sales Associate (Indoor)

CONVERGENT SYSTEMS (S) PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

CONVERGENT SYSTEMS (S) PRIVATE LIMITED in Singapore is seeking a Sales Coordinator to support order processing, invoicing and customer liaison. You will track orders, coordinate delivery, and assist the sales team with data entry and document matching for retail channel customers.

The role involves timely handling of inquiries from customers and vendors, occasional office visits for self-collection, and handling ad-hoc admin duties as assigned by the supervisor.

Qualifications

• 2+ years in Sales Coordination or Customer Service.
• Experience in processing orders to invoices is preferred.

Responsibilities

• To manage and to ensure timely and accurate processing and confirmation of Sales Orders to Invoices.
• Timely tracking of orders and delivery fulfilment.
• Support the sales team in daily administration works such as filing of documents, data entry and responding to queries from vendors and customers when the assigned Account Managers are unavailable.
• Facilitate in invoicing, issuing of credit note and document matching for retail channel customers.
• Occasionally attend to customers who visit the office for self collection.
• Attend to customer and vendors enquiries on orders, and/or product availability
• Ad-hoc admin duties and any other duties as assigned by the supervisor or Manager.

Skills

Customer service

Sales coordination

Tools

SAP

Job description

Job Description & Requirements

Job Responsibilities:

• To manage and to ensure timely and accurate processing and confirmation of Sales Orders to Invoices.
• Timely tracking of orders and delivery fulfilment.
• Support the sales team in daily administration works such as filing of documents, data entry and responding to queries from vendors and customers when the assigned Account Managers are unavailable.
• Facilitate in invoicing, issuing of credit note and document matching for retail channel customers.
• Occasionally attend to customers who visit the office for self collection.
• Attend to customer and vendors enquiries on orders, and/or product availability
• Ad-hoc admin duties and any other duties as assigned by the supervisor or Manager.

Job Requirement

• 2 or more years experience as Sales Coordinator or Customer Service role in similar capacity may be good
• SAP knowledge an advantage