Sales Associate

Christofle; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Christofle Singapore is seeking a passionate retail professional to drive sales by presenting our brand and products in detail, delivering outstanding customer service, and supporting daily store operations to boost customer satisfaction and store performance.

You will engage guests with brand stories, maintain a luxurious store environment, assist with inventory and POS procedures, and participate in trainings to stay aligned with regional standards and fashion trends.

Qualifications

• Strong teamwork and communication skills.
• Excellent sales capability and VIC handling.
• Organizational and coordination abilities.
• Fluency in English preferred.

Responsibilities

• Achieve sales targets using effective sales techniques.
• Provide guests with detailed brand and product introductions.
• Follow up after sales to ensure satisfaction.
• Adhere to company sales rules and procedures.
• Monitor fashion trends to stay relevant in sales.
• Maintain a clean, organized store and stock display.
• Assist warehouse and store teams with inventory.
• Manage inventory, transfers and receiving processes.
• Deliver excellent customer service addressing guest needs.
• Engage with customers using store CRM data.
• Resolve customer problems to improve loyalty.
• Execute POS processes accurately.
• Attend trainings and meetings as scheduled.

Skills

Teamwork

Sales skills

Organization

Communication

Under pressure

MS Word

MS Excel

Interest in luxury

Tools

Microsoft Word

Microsoft Excel

Job description

Company Overview

Christofle, founded in 1830, is a French luxury brand specializing in silver craftsmanship for tableware, decoration, accessories, and jewelry, blending the latest trends with high-quality products.

Job Summary

Drive sales by delivering detailed brand and product presentations, maintaining excellent customer service, and supporting store operations to enhance customer satisfaction and store performance.

Responsibilities

• Achieve sales targets by applying effective sales techniques and delivering quality service to customers
• Provide guests with detailed introductions to the brand and products to enhance their understanding and interest
• Follow up promptly after sales to ensure customer satisfaction with the brand and products
• Comply strictly with company sales rules and procedures to maintain operational standards
• Monitor fashion lifestyle and market trends to stay informed and relevant in sales approaches
• Maintain a clean, organized store environment and ensure products are well displayed and stocked
• Assist warehouse and store teams with product maintenance and inventory arrangement
• Manage inventory, transfer, and receiving procedures accurately, including all related paperwork
• Deliver excellent customer service by addressing guest needs and inquiries effectively
• Utilize store customer information to build and maintain positive communication and relationships with customers
• Resolve customer problems and complaints quickly and effectively to improve loyalty and satisfaction
• Execute POS system processes accurately to ensure smooth transactions
• Adhere to work plans including attendance and professional appearance to project a consistent brand image
• Participate actively in trainings and meetings organized by store management and support regional stores

Preferred competencies and qualifications

• Demonstrate strong teamwork skills to collaborate effectively with colleagues
• Exhibit excellent sales skills, including connecting with Very Important Customers (VIC)
• Apply good organizational and coordination skills to manage tasks efficiently
• Communicate clearly and effectively in verbal and written forms; fluency in English is a plus
• Work well under pressure and meet close deadlines to maintain productivity
• Use advanced computer programs such as Microsoft Word and Excel to support operational tasks
• Show personal interest in flatware, interior design, and luxury products to enhance customer engagement