Sales Associate

CHRISTOFLE (SEA) PTE LTD; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

Christofle (SEA) PTE LTD in Singapore invites a proactive Sales Associate to deliver detailed brand and product presentations, maintain premium customer service, and support store operations to elevate customer satisfaction and store performance.

You will engage guests with brand stories, maintain attractive displays, and ensure accurate inventory and smooth POS transactions for a seamless shopping experience.

Qualifications

• Collaborate effectively with colleagues to achieve targets.
• Deliver compelling brand and product introductions to guests.
• Communicate clearly in English and maintain organized workflows.
• Work well under pressure to meet deadlines and drive sales.
• Provide excellent customer service and build loyalty to the brand.

Responsibilities

• Achieve sales targets by applying effective sales techniques and delivering quality service to customers
• Provide guests with detailed introductions to the brand and products to enhance their understanding and interest
• Follow up promptly after sales to ensure customer satisfaction with the brand and products
• Comply strictly with company sales rules and procedures to maintain operational standards
• Monitor fashion lifestyle and market trends to stay informed and relevant in sales approaches
• Maintain a clean, organized store environment and ensure products are well displayed and stocked
• Assist warehouse and store teams with product maintenance and inventory arrangement
• Manage inventory, transfer, and receiving procedures accurately, including all related paperwork
• Deliver excellent customer service by addressing guest needs and inquiries effectively
• Utilize store customer information to build and maintain positive communication and relationships with customers
• Resolve customer problems and complaints quickly and effectively to improve loyalty and satisfaction
• Execute POS system processes accurately to ensure smooth transactions
• Adhere to work plans including attendance and professional appearance to project a consistent brand image
• Participate actively in trainings and meetings organized by store management and support regional stores

Skills

Teamwork

Sales skills

Communication

Pressure handling

Customer service

Tools

Microsoft Word

Microsoft Excel

Job description

Company Overview

Christofle, founded in 1830, is a French luxury brand specializing in silver craftsmanship for tableware, decoration, accessories, and jewelry, blending the latest trends with high-quality products.

Job Summary

Drive sales by delivering detailed brand and product presentations, maintaining excellent customer service, and supporting store operations to enhance customer satisfaction and store performance.

Responsibilities

• Achieve sales targets by applying effective sales techniques and delivering quality service to customers
• Provide guests with detailed introductions to the brand and products to enhance their understanding and interest
• Follow up promptly after sales to ensure customer satisfaction with the brand and products
• Comply strictly with company sales rules and procedures to maintain operational standards
• Monitor fashion lifestyle and market trends to stay informed and relevant in sales approaches
• Maintain a clean, organized store environment and ensure products are well displayed and stocked
• Assist warehouse and store teams with product maintenance and inventory arrangement
• Manage inventory, transfer, and receiving procedures accurately, including all related paperwork
• Deliver excellent customer service by addressing guest needs and inquiries effectively
• Utilize store customer information to build and maintain positive communication and relationships with customers
• Resolve customer problems and complaints quickly and effectively to improve loyalty and satisfaction
• Execute POS system processes accurately to ensure smooth transactions
• Adhere to work plans including attendance and professional appearance to project a consistent brand image
• Participate actively in trainings and meetings organized by store management and support regional stores

Preferred competencies and qualifications

• Demonstrate strong teamwork skills to collaborate effectively with colleagues
• Exhibit excellent sales skills, including connecting with Very Important Customers (VIC)
• Apply good organizational and coordination skills to manage tasks efficiently
• Communicate clearly and effectively in verbal and written forms; fluency in English is a plus
• Work well under pressure and meet close deadlines to maintain productivity
• Use advanced computer programs such as Microsoft Word and Excel to support operational tasks
• Show personal interest in flatware, interior design, and luxury products to enhance customer engagement