Sales Assistant (Storage Specialist)

STORHUB MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

StorHub Management Pte. Ltd. in Singapore is seeking a Sales Assistant (Storage Specialist) to join our team. The role combines customer service with storage solutions, including rentals, payments, and core store operations.

You will guide customers through rental processes, maintain facility standards, and support multiple sites as needed. A strong team player with solid communication and computer skills will thrive here, with monthly incentives to grow earnings.

Qualifications

• Experience in customer service is preferred.
• Excellent communication and interpersonal skills.
• Strong computer skills; able to work independently.
• Positive attitude and team player.
• Willing to travel between facilities if required.

Responsibilities

• Assist in managing the day-to-day operations of the assigned site.
• Develop customer relationships by identifying their storage needs and providing solutions.
• Improve sales objectives with prospective customers through unit rentals, insurance of rentals, and retail sales of moving materials.
• Guide new customers through rental processes and agreements.
• Handle cash and balance receipts, pursue collections, post payments with integrity.
• Ensure the facility meets the highest of cleanliness standards.
• Run errands for the facility and travel as needed to other facilities.
• Manage expenses to ensure property standards are met and company policies are in force.
• Responsible for any security breaches, cash and stock discrepancies and customer complaints.

Skills

Customer service

Communication skills

Computer skills

Team player

Flexibility

Self-storage knowledge

Tools

POS system

Job description

About the role

Join our dynamic team at StorHub as a Sales Assistant (Storage Specialist). This full-time role offers a competitive base salary plus monthly performance incentives, giving you the opportunity to grow your earnings while developing your retail and customer service skills. You will be playing a key part in delivering exceptional customer service and supporting our customers' storage needs.

What you'll be doing

1. Assist in managing the day-to-day operations of the assigned site.
2. Develop customer relationships by identifying their storage needs and providing solutions.
3. Improve sales objectives with prospective customers through unit rentals, insurance of rentals, and retail sales of moving materials.
4. Guide new customers through rental processes and agreements.
5. Handle cash and balance receipts, pursue collections, post payments with integrity.
6. Ensure the facility meets the highest of cleanliness standards.
7. Run errands for the facility and travel as needed to other facilities.
8. Manage expenses to ensure property standards are met and company policies are in force.
9. Responsible for any security breaches, cash and stock discrepancies and customer complaints.

What we're looking for

1. Understanding of best practices in the Self-Storage industry is a plus
2. Strong communication and interpersonal skills with the ability to provide excellent customer service
3. Strong computer skills and able to perform independently and excel in a results-driven environment
4. Enthusiasm, flexibility and a positive, can-do attitude
5. A team-player who is willing to take on a variety of tasks

Working Arrangement

Alternate 5.5-day work week (Monday-Friday, with alternate Saturday half-day)

About us

StorHub is a leading provider of self-storage solutions in Singapore. We are committed to delivering outstanding customer service and innovative storage options to meet the diverse needs of both individuals and businesses. With a growing network of convenient locations across the island, we are dedicated to making storage simple and accessible for all our customers.