Retail Sales Specialist

TEKMEDIA SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Sales commission

Performance incentives

Sales training

Career progression

Annual leave

Medical benefits

Job summary

TEKMEDIA SOLUTIONS PTE. LTD. is seeking a Retail Sales Specialist to provide an exceptional customer experience while meeting sales targets.

You’ll help customers find the right solutions, present product features, and foster loyalty through outstanding service. Based in Singapore, you’ll work a 5-6 day roster including weekends and public holidays, with on-site duties at Courts Megastore Tampines. The role offers competitive pay, sales commissions, and comprehensive training to support career

Qualifications

• Prior experience in retail sales or customer service.
• Strong communication and interpersonal skills in customer interactions.
• Customer-oriented attitude with professionalism and positivity.
• Self-motivated and results-driven approach in a fast-paced retail environment.
• Sales and negotiation skills to close sales effectively.

Responsibilities

• Understand customer needs and recommend suitable products to enhance their shopping experience.
• Achieve individual and store sales targets consistently.
• Demonstrate product features, benefits, and value clearly to customers.
• Build and maintain strong customer relationships through excellent after-sales service.
• Maintain an attractive and well-stocked sales floor to optimize product visibility.
• Process sales transactions accurately using the POS system to ensure smooth checkout.
• Monitor inventory levels and assist with timely stock replenishment.
• Stay updated on product knowledge, promotions, and competitor offerings to inform customers effectively.
• Support merchandising activities and ensure compliance with visual merchandising standards.
• Participate actively in store events, product launches, and promotional campaigns.
• Collaborate with team members to achieve overall store performance goals.]

Skills

Retail sales

Customer service

Communication skills

Interpersonal skills

Self-motivation

Sales negotiation

Product presentation

Teamwork

Tools

POS system

Job description

Job Summary

We are seeking a passionate and results-driven Retail Sales Specialist to deliver an exceptional customer experience while achieving sales targets. The ideal candidate is customer-focused, knowledgeable about retail products, and enjoys helping customers find the right solutions for their needs.

Responsibilities

• Understand customer needs and recommend suitable products to enhance their shopping experience
• Achieve individual and store sales targets consistently
• Demonstrate product features, benefits, and value clearly to customers
• Build and maintain strong customer relationships through excellent after-sales service
• Maintain an attractive and well-stocked sales floor to optimize product visibility
• Process sales transactions accurately using the POS system to ensure smooth checkout
• Monitor inventory levels and assist with timely stock replenishment
• Stay updated on product knowledge, promotions, and competitor offerings to inform customers effectively
• Support merchandising activities and ensure compliance with visual merchandising standards
• Participate actively in store events, product launches, and promotional campaigns
• Collaborate with team members to achieve overall store performance goals

Preferred competencies and qualifications

• Prior experience in retail sales or customer service
• Strong communication and interpersonal skills applied in customer interactions
• Customer-oriented attitude with professionalism and positivity
• Self-motivated and results-driven approach in a fast-paced retail environment
• Ability to work rotating shifts, weekends, and public holidays
• Sales and negotiation skills to close sales effectively
• Customer relationship management to foster loyalty
• Product presentation and demonstration skills
• Problem-solving and conflict resolution abilities
• Teamwork and adaptability in dynamic retail settings

Other Information

Benefits

• Competitive basic salary
• Attractive sales commission and performance incentives
• Performance bonuses and recognition awards
• Comprehensive product and sales training
• Career progression opportunities
• Annual leave and medical benefits

Working Hours

5-6-day work week (rostered schedule)

Retail operating hours, including weekends and public holidays

Working Location: Courts Megastore (Tampines)