Sales Advisor (Order Processing)

Search staffing services pte ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Search staffing services pte ltd represents a multinational in heavy equipment, spare parts and accessories seeking a Sales Advisor (Order Processing) to join their team in Singapore.

You will act as the internal contact with customers and departments, processing requests for offers and orders efficiently to meet customer and company expectations. A successful candidate has at least 3 years of related sales experience and strong product/market knowledge.

Qualifications

• 3+ years of related sales experience.
• Customer-focused mindset and actions.
• Familiarity with incoterms and importing/export processes.
• Proficient with standard computer applications.
• Demonstrates initiative, resilience, and flexibility.
• Diplomatic in customer interactions and service delivery.
• Strong problem-solving and collaborative skills.

Responsibilities

• Act as internal contact between customers and departments to ensure best service.
• Interpret, follow up, and process requests for offers/orders efficiently per procedures.
• Maintain proactive contact with customers to inform about products, services and promotions to grow turnover and market share.
• Build and maintain good relationships with customers to turn them into preferred partners.
• Contribute to counter sales desk management to uphold company image.
• Update knowledge about products, markets, and technical details to ensure offerings are up-to-date.

Skills

Sales oriented

Customer-oriented thinking

Incoterms knowledge

Computer skills

Initiative

Stress resistance

Diplomatic attitude

Solution oriented

Team player

Job description

We are representing our client, a MNC in heavy equipment, spare parts and accessories seeking the following:

Sales Advisor (Order Processing)

Responsibilities

• Acting as the internal contact with customers and the various departments to provide the best guaranteed service to our customers
• Interpreting, following up and administratively processing of incoming requests for offers and/or orders in an efficient way according to fixed procedures, so that the expectations of company and the customer are met.
• Maintaining contact proactively with customers to inform them about products, services and promotions in order to realise the team goal in the field of turnover and market share.
• Entering into and maintaining a good relationship with customers, in order to turn them into a preferred partner
• Collaborating on the good management of the counter sales desk in its shop function, in order to give company the right image.
• Updating, maintaining and sharing professional, product, market, regional and technical knowledge, so that offers products and services that are continuously based on up-to-date knowledge.

Requirements

• Sales oriented person with at least 3 years related experience
• Customer-oriented thinking and acting
• Knowledge of incoterms
• Possess Standard Computer Skills
• Sense of initiative
• Stress resistance and flexible attitude
• Diplomatic attitude in function of customer contacts
• Solution oriented thinking
• Team Player