Sales Admin Coordinator

WGT EHR PTE. LTD.; Singapore; On-site; SGD 39,060 - 61,380; Full time

Job summary

WGT EHR PTE. LTD. is seeking a proactive Sales Support Executive to provide administrative and operational support to the sales team in Singapore.

You will manage sales orders, coordinate with customers, dealers, suppliers, and logistics partners, while ensuring accurate documentation and timely order fulfilment. The role requires good communication, organisational skills, and proficiency in Microsoft Office.

Qualifications

• Good communication, customer service and interpersonal skills.
• Well-organised with the ability to prioritise and multitask.
• Comfortable working in a fast-paced environment.
• Proficient in Microsoft Office (Excel, Word, and Outlook).
• Experience in Sales Administration, Customer Service; Automotive experience is a plus.
• Location: East, 5.5 days work.

Responsibilities

• Coordinate with customers and dealers on enquiries, orders, and after-sales support.
• Respond to phone calls and email enquiries promptly and professionally.
• Process quotations, sales orders, invoices, purchase orders, and shipping documentation.
• Manage parts enquiries, order processing, and delivery arrangements with regular updates.
• Liaise with warehouses, suppliers, factories, and logistics partners for packing, shipment, and stock replenishment.
• Maintain accurate sales, customer, inventory, and order records in the system.
• Monitor outstanding orders, follow up on purchase orders, and update inventory receipts.
• Support the sales and parts teams with administrative and ad hoc duties.

Skills

Communication

Customer service

MS Office

Organisational skills

Multitasking

Sales administration

Automotive experience

Job description

Overview

We are seeking a proactive and customer-focused Sales Support Executive to provide administrative and operational support to the sales team. The role involves managing sales orders, coordinating with customers, dealers, suppliers, and logistics partners, while ensuring accurate documentation, timely order fulfilment, and excellent customer service.

Job Responsibilities

• Coordinate with customers and dealers on enquiries, orders, and after-sales support.
• Respond to phone calls and email enquiries promptly and professionally.
• Process quotations, sales orders, invoices, purchase orders, and shipping documentation.
• Manage parts enquiries, order processing, and delivery arrangements while providing regular order updates.
• Liaise with warehouses, suppliers, factories, and logistics partners to ensure timely packing, shipment, and stock replenishment.
• Maintain accurate sales, customer, inventory, and order records, ensuring data accuracy in the system.
• Monitor outstanding orders, follow up on purchase orders, and update inventory receipts.
• Support the sales and parts teams with administrative, operational, and ad hoc duties as assigned.

Requirements

• Good communication, customer service, and interpersonal skills.
• Well-organised with the ability to prioritise and multitask.
• Comfortable working in a fast-paced environment.
• Proficient in Microsoft Office (Excel, Word, and Outlook).
• Experience in Sales Administration, Customer Service, Automotive will be an advantage.
• Location: East, 5.5 days work