Sales Administration Coordinator (Semiconductor) - KV

PASONA SINGAPORE PTE. LTD.; Singapore; Hybride; SGD 36 000 - 54 000; Plein temps

Résumé du poste

PASONA SINGAPORE PTE. LTD. is seeking a Sales Administration Coordinator (Semiconductor) to provide comprehensive sales support and ensure smooth order fulfilment.

You will prepare quotations, monitor orders, coordinate with customers and internal teams, and contribute to accurate reporting and documentation. The role requires a Diploma or equivalent and 1-2 years in sales administration or order management, with a preference for semiconductor/tech industry experience.

Qualifications

• Diploma or equivalent qualification required.
• 1-2 years of experience in sales administration, sales coordination, customer service, or order management.
• Experience in semiconductor, electronics, or technology industry is a plus.
• Proficient in Microsoft Excel, Word, and Outlook; experience using SAP/SQL is advantageous.

Responsabilités

• Provide daily administrative support to the sales team, including quotations, sales reports, order summaries and customer-related documents.
• Process, monitor, and follow up on customer POs, sales orders, order confirmations, and delivery schedules.
• Coordinate with customers, distributors, and internal teams on order status, pricing, documentation and inquiries.
• Prepare quotations and maintain pricing records; coordinate internal pricing approvals and ensure compliant quotations.
• Maintain accurate customer data, sales records, product data and orders in SAP/SQL; generate periodic sales and delivery reports.
• Handle after-sales support including invoicing inquiries, returns and delivery discrepancies; support office administration and travel arrangements.

Connaissances

Communication skills

Coordination skills

Attention to detail

Formation

Diploma or equivalent

Outils

Excel

Word

Outlook

SQL (SAP)

Description du poste

Position: Sales Administration Coordinator (Semiconductor) (Job ID: 20476)

Nearest MRT: Macpherson

Hybrid work arrangement

Basic + VB

Job Description

Sales Administration: Provide daily administrative support to the sales team, including preparation of quotations, sales reports, order summaries, customer-related documents, and other sales support materials.

Customer Order Management: Process, monitor, and follow up on customer purchase orders (POs), sales orders, order confirmations, delivery schedules, and related documentation to ensure accuracy and timely fulfilment.

Customer Coordination: Communicate with customers and distributors regarding order status, product availability, delivery schedules, pricing, documentation, and other sales-related enquiries.

Internal Coordination: Coordinate closely with sales, customer service, logistics, warehouse, finance, planning, and other relevant departments to support smooth order fulfilment and on-time delivery.

Quotation & Pricing Support: Prepare quotations, maintain pricing records, coordinate internal pricing approvals, and ensure quotations are issued in accordance with company requirements and policies.

Inventory & Delivery Follow-up: Monitor product availability, shipment schedules, backorders, and delivery status, and promptly communicate any potential delays or issues to the relevant parties.

Documentation & Data Management: Maintain accurate and up-to-date customer information, sales records, product data, order documentation, and related information in SAP, SQL, or other company systems.

Sales Reporting: Prepare periodic sales reports, order status reports, delivery reports, and other operational reports for management review.

After-Sales Support: Assist in handling customer complaints, delivery discrepancies, invoice enquiries, returns, and other sales-related issues by coordinating with the appropriate internal departments.

Office Administration: Manage day-to-day office administrative matters, including purchasing and maintaining adequate stock of stationery, pantry supplies, office equipment, and other office necessities.

Travel Arrangements: Coordinate business travel arrangements, including flight bookings, hotel reservations, transportation, travel schedules, and related administrative arrangements for employees and visitors.

Administrative Records: Maintain proper filing, office records, administrative documents, service agreements, invoices, and other relevant documentation.

Other Duties: Perform any other sales, administrative, or operational duties as assigned by management from time to time.

Job Requirements

Diploma or equivalent qualification or a related discipline.

1-2 years of experience in sales administration, sales coordination, customer service, or order management. (Candidates without working experiences are welcome to apply)

Experience in the semiconductor, electronics, or technology industry will be an advantage.

Familiarity with customer purchase orders, sales orders, quotations, delivery coordination, and invoicing processes.

Proficient in Microsoft Excel, Word, and Outlook.

Experience using SQL systems such as SAP.

Good communication and coordination skills, with the ability to liaise effectively with customers and internal stakeholders.

Strong attention to detail, accuracy, and organisational skills.

Able to manage multiple tasks, prioritise deadlines, and work independently in a fast-paced environment.

A responsible, service-oriented, and team-focused attitude.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.