Sales Administration Coordinator - JY

PASONA SINGAPORE PTE. LTD.; Singapore; Sur place; SGD 36 000 - 43 000; Plein temps

Résumé du poste

PASONA SINGAPORE PTE. LTD. in MacPherson is seeking a Sales Administration Coordinator to support the sales team with quotations, orders, and customer coordination. The role involves cross-department collaboration to ensure on-time delivery and accurate documentation.

Applicants should hold a Diploma or equivalent, with 1-2 years in sales administration or order management. Proficiency in Excel/Word/Outlook and SAP/SQL is preferred; strong communication is essential.

Qualifications

• Diploma or equivalent qualification.
• 1-2 years of experience in sales administration, sales coordination, customer service, or order management.
• Experience in semiconductor, electronics, or technology industry is a plus.
• Proficient in Excel, Word and Outlook.
• Experience using SQL systems such as SAP.
• Good communication and coordination skills with internal stakeholders.
• Able to manage multiple tasks and work independently in a fast-paced environment.

Responsabilités

• Sales Administration: support quotations, sales reports, order summaries and related materials.
• Customer Order Management: process and monitor POs, orders, and delivery schedules.
• Customer Coordination: liaise with customers and distributors on status, pricing and docs.
• Internal Coordination: work with sales, logistics, finance, planning and other teams.
• Quotation & Pricing Support: prepare quotations and maintain pricing records.
• Inventory & Delivery Follow-up: track availability and shipping, flag delays.
• Documentation & Data Management: maintain accurate customer records in SAP/SQL.
• Sales Reporting: produce periodic reports for management.
• After-Sales Support: assist with complaints, invoicing inquiries, returns.
• Office Administration: manage stationery, pantry, and office supplies.
• Travel Arrangements: coordinate business travel for employees and visitors.
• Administrative Records: maintain filing and service agreements.
• Other Duties: perform additional sales/administrative tasks as assigned.

Connaissances

Excel

Word

Outlook

SQL

Detail oriented

Communication

Formation

Diploma

Outils

SAP

Description du poste

Job ID: 20476

Location: MacPherson

Working hours: 9am to 6pm

Salary: up to $3,500 (Depending on experiences)

Job Description

• Sales Administration: Provide daily administrative support to the sales team, including preparation of quotations, sales reports, order summaries, customer-related documents, and other sales support materials.


• Customer Order Management: Process, monitor, and follow up on customer purchase orders (POs), sales orders, order confirmations, delivery schedules, and related documentation to ensure accuracy and timely fulfilment.


• Customer Coordination: Communicate with customers and distributors regarding order status, product availability, delivery schedules, pricing, documentation, and other sales-related enquiries.


• Internal Coordination: Coordinate closely with sales, customer service, logistics, warehouse, finance, planning, and other relevant departments to support smooth order fulfilment and on-time delivery.


• Quotation & Pricing Support: Prepare quotations, maintain pricing records, coordinate internal pricing approvals, and ensure quotations are issued in accordance with company requirements and policies.


• Inventory & Delivery Follow-up: Monitor product availability, shipment schedules, backorders, and delivery status, and promptly communicate any potential delays or issues to the relevant parties.


• Documentation & Data Management: Maintain accurate and up-to-date customer information, sales records, product data, order documentation, and related information in SAP, SQL, or other company systems.


• Sales Reporting: Prepare periodic sales reports, order status reports, delivery reports, and other operational reports for management review.


• After-Sales Support: Assist in handling customer complaints, delivery discrepancies, invoice enquiries, returns, and other sales-related issues by coordinating with the appropriate internal departments.


• Office Administration: Manage day-to-day office administrative matters, including purchasing and maintaining adequate stock of stationery, pantry supplies, office equipment, and other office necessities.


• Travel Arrangements: Coordinate business travel arrangements, including flight bookings, hotel reservations, transportation, travel schedules, and related administrative arrangements for employees and visitors.


• Administrative Records: Maintain proper filing, office records, administrative documents, service agreements, invoices, and other relevant documentation.


• Other Duties: Perform any other sales, administrative, or operational duties as assigned by management from time to time.

Job Requirement

• Diploma or equivalent qualification or a related discipline.


• 1-2 years of experience in sales administration, sales coordination, customer service, or order management.


• Experience in the semiconductor, electronics, or technology industry will be an advantage.


• Familiarity with customer purchase orders, sales orders, quotations, delivery coordination, and invoicing processes.


• Proficient in Microsoft Excel, Word, and Outlook.


• Experience using SQL systems such as SAP.


• Good communication and coordination skills, with the ability to liaise effectively with customers and internal stakeholders.


• Strong attention to detail, accuracy, and organisational skills.


• Able to manage multiple tasks, prioritise deadlines, and work independently in a fast-paced environment.


• A responsible, service-oriented, and team-focused attitude.