Sales Admin & Customer Service Support

KJ FEM PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A business development firm in Singapore seeks an individual responsible for managing customer service and support activities. This role involves coordinating with various departments, preparing reports, supporting bidding processes, and handling contract renewals. Ideal candidates should have strong organizational skills and be able to manage timelines effectively. This position offers an opportunity to contribute to essential business operations in a dynamic environment.

Responsibilities

• Manage Business Development and Customer Service-related support activities.
• Provide clerical support to the Business Development Department.
• Assist in preparing daily, weekly, and monthly contract and sales reports.
• Support all bidding processes.

Job description

Responsibilities

• Responsible for managing Company’s Business Development and Customer Service-related support activities. This includes coordinating with other related departments in the Company to ensure contract and services deliveries are in accordance with the contract.
• Provide clerical support to Business Development Department
• Able to provide support and meet timelines in all bidding processes.
• To assist the Business Development Department in recording and preparing daily, weekly, and monthly contract and sales related reports.
• Assist in the preparation of Audit Reports as and when requested by KJTS and/or internal and external auditors.
• To assist Business Development Department in all aspects such as issuance, preparing proposal and costing reports, tender document preparation, managing sales and termination work order issuance, distribution, recording and updating, and other related matters.
• Generate work orders (SO, VSO, TWO) and Purchase Request, if required.
• To create and amend the following as per the direction of the reporting manager. Sales Quotations Sales Order, Initial Work Order or Variation Work Order and other documents Stop Work Orders in relation to HSE Violation
• To attend to enquiries from traditional and digital sources, info gathering and filtering.
• To assist Business Development Department in contracting and managing customer requests on contract renewal, increase and decrease in contract value.