SALES ADMIN ASSISTAT

EMINENT STAR READYMIX PTE. LTD.; Singapore; On-site; SGD 39,000 - 56,000; Full time

Job summary

EMINENT STAR READYMIX PTE. LTD. in Singapore is seeking a detail‑oriented Sales Admin / Order Processing professional to support the Sales team with daily administrative tasks, order entry, invoicing and customer communications.

You will coordinate orders, delivery schedules, and documentation across departments, maintain client records, prepare quotations, and assist with AR follow‑ups as needed.

Qualifications

• Experience in Sales Administration / Customer Service / Order Processing is preferred.
• Familiar with Microsoft Excel, Word and email.
• Detail-oriented and able to handle multiple orders and follow-ups.

Responsibilities

• Provide daily administrative support to the Sales team.
• Receive and process customers' concrete orders, purchase orders and delivery requirements.
• Prepare quotations, sales orders and other sales-related documents.
• Coordinate with customers, Sales, batching plant and operations teams regarding concrete delivery schedules.
• Update customers on order and delivery status when required.
• Maintain and update customer information, project details, pricing and sales records.
• Follow up on outstanding documents, purchase orders and other customer requirements.
• Prepare and issue invoices / supporting documents and ensure information is accurate.
• Assist with accounts receivable follow-up and outstanding payment matters when required.
• Handle customer enquiries through phone, email and WhatsApp.
• Maintain proper filing of quotations, POs, delivery orders, invoices and other sales documents.
• Prepare simple sales reports, order summaries and customer/project records.
• Liaise with internal departments to resolve order, pricing, delivery or documentation discrepancies.
• Provide general administrative support and perform other ad-hoc duties assigned by management.

Skills

Sales administration

Customer service

Order processing

Communication

Education

Diploma or equivalent

Tools

Microsoft Excel

Word

Job description

Industry: Ready-Mixed Concrete / Manufacturing

Key Responsibilities

• Provide daily administrative support to the Sales team.
• Receive and process customers' concrete orders, purchase orders and delivery requirements.
• Prepare quotations, sales orders and other sales-related documents.
• Coordinate with customers, Sales, batching plant and operations teams regarding concrete delivery schedules.
• Update customers on order and delivery status when required.
• Maintain and update customer information, project details, pricing and sales records.
• Follow up on outstanding documents, purchase orders and other customer requirements.
• Prepare and issue invoices / supporting documents and ensure information is accurate.
• Assist with accounts receivable follow-up and outstanding payment matters when required.
• Handle customer enquiries through phone, email and WhatsApp.
• Maintain proper filing of quotations, POs, delivery orders, invoices and other sales documents.
• Prepare simple sales reports, order summaries and customer/project records.
• Liaise with internal departments to resolve order, pricing, delivery or documentation discrepancies.
• Provide general administrative support and perform other ad-hoc duties assigned by management.

Requirements

• Minimum GCE O-Level / N-Level / Diploma or equivalent.
• Experience in Sales Administration / Customer Service / Order Processing is preferred.
• Experience in construction, ready-mixed concrete, building materials or manufacturing will be an advantage.
• Basic accounting knowledge is preferred.
• Familiar with Microsoft Excel, Word and email.
• Able to communicate and coordinate well with customers and internal departments.
• Detail-oriented and able to handle multiple orders and follow-ups.
• Able to work independently and as part of a team.