Sales Admin Assistant

Careers @ Focal Search; Singapore; Hybrid; SGD 30,000 - 60,000; Full time

Benefits offered by this job

Hybrid work after confirmation

Job summary

Careers @ Focal Search Singapore is seeking an administrative sales support professional. You will respond to customer inquiries, prepare quotes, sales orders, and invoices, and coordinate with warehouse and procurement for delivery schedules.

You will input orders into the ERP, track order status, maintain pricing accuracy, and support the sales team to achieve targets while building strong client relationships and handling feedback or complaints.

Qualifications

• GCE 'O' level or Nitec level qualification.
• Proficient in Word, Excel and PowerPoint.
• Experience with SAP is advantageous.
• Able to work proactively in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse and procurement teams for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of delivery updates or delays.
• Ensure pricing, discounts and terms are accurate in documents.
• Maintain strong relationships with existing clients.
• Follow up on quotations and close sales with Sales team.
• Handle customer feedback, returns, or complaints when needed.
• Generate sales reports, forecasts and pipeline updates for internal reviews.
• Maintain organized records of customer interactions and transactions.
• Support the sales team in achieving targets and KPIs.

Skills

Microsoft Office

SAP

Education

GCE 'O' or Nitec Level

Tools

SAP

Job description

Responsibilities:

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse, and procurement teams for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of delivery updates or delays.
• Ensure accuracy of pricing, discounts, and terms in all documentation.
• Maintain strong relationships with existing clients.
• Follow up on outstanding quotations and close sales in coordination with Sales team
• Handle customer feedback, returns, or complaints and escape when necessary.
• Generate sales reports, forecasts, and pipeline updates for internal review.
• Maintain organized records of customer interactions, transactions, and communications.
• Support the sales team in achieving targets and KPIs.
• Any other ad hoc duties

Requirements:

• GCE "O" or Nitec Level
• Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
• Having experience with SAP is advantageous.
• Have a positive work ethic and a strong sense of accountability.
• Resourceful and capable of working on their own in a hectic setting
• Self-reliant, mature, and prepared to work with little direction
• Needs to be upbeat and proactive in problem-solving
• Hybrid work after confirmation