Sales Account Manager (Non - Enterprise)

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 35,544 - 42,575; Full time

Job summary

Success Human Resource Centre Pte Ltd. is seeking a Full-Time Sales Executive to enhance client relations and achieve sales targets in the AV industry. The role requires generating new leads, managing relationships with key accounts, and ensuring smooth project handovers.

The ideal candidate will have sales experience in a B2B environment, preferably within the AV industry, and a relevant diploma. This position is based in Singapore, offering a competitive salary package.

Qualifications

• Minimum 1 year sales experience in B2B environment.
• Experience in project-based sales environment.
• Demonstrated creativity and critical thinking.

Responsibilities

• Generate new leads and qualify new opportunities.
• Negotiate pricing and manage client relationships.
• Collate required project information for handover.

Skills

Sales experience in B2B

Knowledge of AV industry

Customer advocacy

Presentation skills

Basic proficiency in MS Excel

Education

Diploma in IT/Engineering/Audio Visual

Diploma in any discipline with sales experience

Tools

Microsoft software

Logitech software

Job description

Employment Type: Full-Time

Monthly Salary: 3500

Location: Ubi Avenue

Working Hours: Mon – Fri; 9am – 6pm

Job Objective

Achieve sales performance targets set by the Sales Director and maintain good client relations with key accounts in accordance with company’s standard.

Core Responsibilities

• Generate new leads, qualify new opportunities for projects targeted at new buildings or projects above S$500K across industries (education, government, entertainment, large-venue and healthcare) and increase sales closing rate of qualified opportunities.
  • Conduct research on competitor activities on managed accounts and projects.
  • Proactively engage customers and stakeholders from introduction to closure of sales.
• Prepare company’s sales pitch and present company solution to C‑level executives and propose project implementation timelines to clients for their upcoming projects.
  • Work closely with AV Designer Team to develop client solutions.
• Negotiate pricing with partners as part of project costing in the bid process to ensure commercial viability.

Client Relationship

• Manage and ensure all issues are resolved between internal departments and external customers.
• Maintain healthy client working relationships with existing key accounts.
• Work closely with Project Lead and Finance to follow up on billings and payments.

Admin and Logistics

• Collate all required information (contract, contact information, costing, bill of material, project costs, payment terms, etc.) to ensure smooth project handover to relevant stakeholders.
  • Project Lead for project execution and transition.
  • Operations Support for administrative support.
• Ensure equipment ETA meets delivery date upon commencement of the project.

Job Requirements

• Diploma in IT/Engineering/Audio Visual OR
• Diploma in any discipline with minimum 1 year experience in the AV industry.
• Minimum 1 year sales experience in a B2B environment with a good sales track record.
• Experience in a project‑based, customized solutions sales environment.
• Experience handling accounts for government, entertainment, hospitality, large‑venue and healthcare industries preferred.
• Experience in project sales personnel capacity & tender bidding process is a plus.
• Experience working with construction firms & managing sales of contract value of at least S$500K is preferred.
• High success drive, achievement‑oriented.
• Knowledge of end‑to‑end sales processes.
• Pleasant disposition and presentation skills.
• Demonstrated creativity and critical thinking.
• Basic proficiency in MS Excel, PowerPoint necessary.
• Knowledge of Microsoft & Logitech software will be an advantage.
• Complete assigned tasks within specified timeframes.
• Accuracy and completeness of reports.
• Achieve sales performance targets and goals (lead generation, sales & profit margins, closing rate, key accounts targets).
• Strong customer advocacy (achieve Net Promoter Score of at least 60%).