Sales Account Manager

Aurora Asia Pacific Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A manufacturing company in Singapore is looking for a customer service professional with experience in steel distribution or Oil & Gas. Candidates should have strong communication and negotiation skills, along with a relevant diploma or degree. Responsibilities include responding to inquiries, resolving complaints, and building relationships with clients across Southeast Asia. The role offers a basic salary of up to S$6000 and various benefits including transport allowances and annual leave.

Benefits

Transport Allowance

Phone Allowance

Transport Provided

Variable Bonus

Annual Leave

Sick Leave

Qualifications

• 2-3 years of commercial experience in steel distribution or Oil & Gas.
• Strong communication, negotiation, and interpersonal skills.

Responsibilities

• Respond to customer inquiries regarding pricing and delivery schedules.
• Investigate and resolve customer complaints effectively.
• Monitor market competition related to pricing and product offerings.
• Process customer orders efficiently, including invoicing.
• Build and maintain relationships with existing and prospective customers.
• Collaborate with teams to meet company-wide objectives.
• Prepare reports for management on customer needs and market trends.
• Achieve or exceed invoicing and booking targets.

Skills

Communication skills

Negotiation skills

Interpersonal skills

Education

Diploma/Degree in Business

Diploma/Degree in Mechanical Engineering

Diploma/Degree in Materials Science

Job description

Only Singaporean may apply.

Basic Salary: up to S$6000

Location: Tuas

Industry: Manufacturing, Oil & Gas

Benefits: Transport Allowance, Phone Allowance, Transport Provided, VB, Annual Leave, Sick Leave, etc.

Responsibilities:

• Promptly respond to customer inquiries regarding pricing and delivery schedules, both verbally and in writing
• Investigate and resolve customer complaints effectively and in a timely manner
• Monitor market competition by staying updated on pricing, product offerings, lead times, and other relevant data
• Process customer orders efficiently, including order entry, contract review, and invoicing
• Build, maintain, and strengthen strong business and interpersonal relationships with existing and prospective customers across Southeast Asia
• Collaborate with cross-functional teams to support and meet company‑wide objectives and performance goals
• Prepare oral and written reports for management on customer needs, issues, interests, competitive threats, market trends, and opportunities for new products or services
• Consistently achieve or exceed invoicing and booking targets, in alignment with goals set by the Sales Manager

Requirements:

• At least 2-3 years of commercial experience in steel distribution, precision engineering, or Oil & Gas
• Diploma/Degree in Business, Mechanical Engineering, or Materials Science (or equivalent discipline)
• Strong communication, negotiation, and interpersonal skills

Aurora Asia (21C0671) | Stephanie Luan (R21100585)