Revenue Operations Lead - APAC Growth & Insights

Blackpanda; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

40 days’ paid leave per year

WFH/Remote allowance (up to five days/

Medical and dental plan

Annual training budget (USD 5,000)

Job summary

Blackpanda, a leading cyber incident response firm in Asia, seeks a Revenue Operations Manager to own systems, data and processes as the APJ business scales. You’ll audit HubSpot, drive data quality, and automate manual work while partnering with Sales, CS, Marketing, Finance and Delivery to ensure seamless ops from pipeline to handover.

The ideal candidate combines analytical rigor with pragmatism, managing dashboards, reports and AI-enabled workflows to deliver actionable insights for

Qualifications

• 5–8 years in Revenue Operations, Sales Operations, Business Operations or Commercial Operations within B2B SaaS, cybersecurity or enterprise technology.
• Advanced, hands‑on HubSpot capability, including CRM configuration, data architecture, pipelines, workflows, dashboards, reporting, governance and user adoption.
• Salesforce, Clari or comparable platform experience is advantageous.
• Advanced Excel and/or Google Sheets skills, with a track record of turning complex commercial data into clear insights and recommendations.
• Experience supporting both direct and channel‑led business, including distributors, resellers or strategic partners, and familiarity with recurring-revenue or professional-services models.
• Strong understanding of the B2B revenue lifecycle from opportunity creation and quotation through booking, customer handover, renewal and expansion.
• Practical experience using AI tools such as Claude or equivalent to improve analysis, documentation, automation or Revenue Operations workflows.
• Strong commercial judgement and stakeholder-management skills, with the confidence to challenge data constructively and influence senior and cross-functional teams.
• Clear written and verbal English, strong organisation and attention to detail, and comfort operating independently in a fast-moving environment. Additional Asian languages are advantageous.

Responsibilities

• Own and continuously improve HubSpot as the source of truth for accounts, contacts, deals, partners and revenue reporting, taking over and advancing Blackpanda's current RevOps configuration.
• Establish clear data ownership, required fields, lifecycle and pipeline standards, and drive consistent CRM adoption across APJ.
• Automate routine work and leverage AI-enabled tools to improve data quality, accelerate reporting cycles, and boost sales productivity.
• Maintain clear, practical documentation that enables team adoption and reduces dependency on tribal knowledge.
• Build and maintain dashboards, reports and workflows that translate revenue data into concise insights—covering pipeline health, conversion, velocity, bookings and commercial performance to support leadership decisions.
• Support revenue planning, territory, capacity and resource decisions with accurate analysis and clearly defined operating metrics.
• Identify trends, gaps and bottlenecks, then recommend practical actions that improve predictability and execution.

Skills

HubSpot expertise

Data analysis

Stakeholder management

Advanced Excel

Sales Ops experience

AI tools

Tools

HubSpot

Salesforce

Clari

Job description

Blackpanda, a leading cyber incident response firm in Asia, seeks a Revenue Operations Manager to own systems, data and processes as the APJ business scales. You’ll audit HubSpot, drive data quality, and automate manual work while partnering with Sales, CS, Marketing, Finance and Delivery to ensure seamless ops from pipeline to handover.

The ideal candidate combines analytical rigor with pragmatism, managing dashboards, reports and AI-enabled workflows to deliver actionable insights for