Retail Supervisor

EADECO (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 28,000 - 40,000; Full time

Benefits offered by this job

Special Staff Discounts

40-hour work package

Team-based commission incentives

Flexible Benefit Scheme

Annual Leave

Medical Benefits

Job summary

HOOGA, operated by EADECO (SINGAPORE) PTE. LTD., invites experienced retail leaders to join as a supervisory role focused on people, teamwork, and customer experience.

You will supervise retail associates, uphold store policies, deliver excellent service, manage daily operations, and maintain presentation and stock. Rotating shifts including weekends/public holidays are expected, with staff discounts and benefits accompanying a team-oriented culture.

Qualifications

• Experience in retail supervisory role preferred.
• Strong customer service focus with a desire to create positive shopping experiences.
• Good leadership, communication, and interpersonal skills.
• Responsible, proactive, and able to work independently as well as in a team.
• Able to multitask and work in a fast-paced retail environment.
• Willingness to learn and grow.
• Comfortable working on rotating shifts, weekends, and public holidays.
• Keen eye for store presentation and cleanliness standards.

Responsibilities

• Understand customers’ needs and provide product information and assistance.
• Deliver excellent customer service to ensure customer satisfaction.
• Supervise and guide retail associates in following store policies and procedures.
• Support daily store operations to ensure smooth functioning.
• Maintain store cleanliness, visual displays, and stock availability.
• Handle cash transactions and customer purchases accurately.
• Support in-store promotions and foster a positive working environment.
• Handle customer enquiries, feedback, and basic complaints professionally.
• Perform other duties as assigned by the Manager.

Skills

Leadership

Communication

Interpersonal skills

Teamwork

Multitasking

Positive attitude

Independent work

Fast-paced environment

Job description

Ready to grow your retail journey with HOOGA? Step into a leadership role where people, teamwork, and customer experience come together.

Your Perks & Benefits: Special Staff Discounts 40-hour work package Team-based commission incentives Flexible Benefit Scheme Annual Leave Medical Benefits

Job Responsibilities:

• Understand customers’ needs and provide product information and assistance.
• Deliver excellent customer service to ensure customer satisfaction.
• Supervise and guide retail associates in following store policies and procedures.
• Support daily store operations to ensure smooth functioning.
• Maintain store cleanliness, visual displays, and stock availability.
• Handle cash transactions and customer purchases accurately.
• Support in-store promotions and foster a positive working environment.
• Handle customer enquiries, feedback, and basic complaints professionally.
• Perform other duties as assigned by the Manager.

Key Requirements:

• Prior experience in retail or supervisory role preferred.
• Passionate about customer service and creating positive shopping experiences.
• Good leadership, communication, and interpersonal skills.
• Responsible, proactive, and able to work independently as well as in a team.
• Able to multitask and work in a fast-paced retail environment.
• Positive attitude with a willingness to learn and grow.
• Comfortable working on rotating shifts, weekends, and public holidays.
• Keen eye for store presentation and cleanliness standards.