Retail Sales Associate/Senior Sales Associate/ Asst Supervisor

NGEE SOON JEWELLERY PTE LTD; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

NGEE SOON JEWELLERY PTE LTD in Singapore is hiring a Retail Sales Associate/Senior Sales Associate to deliver excellent customer service at our retail counters, greet customers, answer calls, and recommend products based on needs.

The Senior Sales Associate will guide junior staff in daily operations and help maintain a welcoming, organized store environment. Weekend and public holiday shifts are required as part of retail hours.

Qualifications

• Prior retail sales experience is a plus.
• Willingness to work retail hours, including weekends and public holidays.

Responsibilities

• Greet and attend to walk-in customers and respond to phone inquiries to support sales.
• Recommend and display products that align with customers’ needs and preferences to enhance purchase decisions.
• Promote products actively to increase sales and ensure high customer satisfaction levels.
• Maintain a clean and organized retail environment to create a welcoming shopping experience.
• Guide and support junior staff in daily retail operations to ensure smooth workflow and teamwork.

Skills

Retail sales

Customer service

Team leadership

Job description

Job Summary

The Retail Sales Associate/Senior Sales Associate provides excellent customer service to close sales at retail counters by greeting customers, answering calls, and recommending products based on needs. The Senior Sales Associate also guides junior staff in daily operations.

Responsibilities

• Greet and attend to walk-in customers and respond to phone inquiries to support sales
• Recommend and display products that align with customers’ needs and preferences to enhance purchase decisions
• Promote products actively to increase sales and ensure high customer satisfaction levels
• Maintain a clean and organized retail environment to create a welcoming shopping experience
• Guide and support junior staff in daily retail operations to ensure smooth workflow and teamwork

Preferred competencies and qualifications

• Prior retail sales experience is a plus
• Willingness to work retail hours, including weekends and public holidays