Retail Fashion Advisor: Elevate Service & Sales Experience

Benjamin Barker Aust Pte Ltd; Singapore; On-site; SGD 26,000 - 39,000; Full time

Job summary

Benjamin Barker Aust Pte Ltd in Singapore is seeking a Retail Fashion Advisor who serves as the store's customer service specialist, listening to needs, answering questions, and guiding customers to products that meet their requirements while delivering sales and service excellence.

As the first point of contact, you will be an ambassador, thrive in a team, and contribute to in-store operations, stock availability, and order fulfilment.

Qualifications

• Retail experience is required.
• Must follow service recovery standards and uphold customer service quality.
• Able to open, operate, and close shifts with accuracy and accountability.
• Accurate cash handling and money counting are essential.

Responsibilities

• Serve as the store's customer service specialist, listening to needs and answering questions.
• Help customers find products and provide in-depth product information to support sales.
• Drive sales while delivering service and operations excellence across channels.
• Participate in innovation and productivity initiatives to improve the in-store customer experience and handle order fulfilment.

Skills

Identify customer concerns

Service recovery standards

Shift procedures

Cash handling

Job description

Benjamin Barker Aust Pte Ltd in Singapore is seeking a Retail Fashion Advisor who serves as the store's customer service specialist, listening to needs, answering questions, and guiding customers to products that meet their requirements while delivering sales and service excellence.

As the first point of contact, you will be an ambassador, thrive in a team, and contribute to in-store operations, stock availability, and order fulfilment.