Retail Operations Manager - Luxury Retail

Adecco (Portugal); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Adecco, partnering with a prestigious international luxury brand, seeks a Regional Retail Operations Manager to drive excellence across Southeast Asia, Japan, Australia and New Zealand. You will shape SOPs, manage store operations, and collaborate with cross-functional teams to deliver consistent standards and strong cost efficiency.

The role calls for an experienced retail ops professional who can optimize processes, lead vendor coordination, and support store openings and renovations with a

Qualifications

• Minimum 5 years of retail operations experience, preferably in luxury, premium, fashion or lifestyle brands.
• Strong knowledge of retail SOPs, inventory management, store operations and vendor coordination.
• Regional or multi-market retail operations experience is advantageous.
• Excellent communication and stakeholder management skills; proficient in Excel and PowerPoint.

Responsibilities

• Drive retail operational excellence across Southeast Asia, Japan, Australia, and New Zealand by implementing standardized SOPs, policies, and best practices.
• Oversee store facilities, maintenance, vendor management, procurement, and contracts to ensure smooth operations and cost efficiency.
• Coordinate operational and logistics support for new store openings, renovations, inventory movements, and stock transfers.
• Partner with cross-functional teams on system implementations, in-store initiatives, and process improvements to enhance operational efficiency.
• Monitor store operating expenses, identify cost-saving opportunities, and support budgeting and expenditure reviews.
• Support retail excellence initiatives, including customer experience improvements, mystery shopping, and operational tools to strengthen overall store performance.

Skills

Retail operations

SOP development

Vendor management

Cross-market coordination

Excel

Job description

This role is ideal for an experienced retail operations professional who enjoys improving processes, driving operational efficiency, and supporting retail excellence. You will collaborate with regional retail teams and cross-functional stakeholders to ensure consistent operational standards and smooth store operations across multiple markets.

Adecco is partnering with a prestigious international luxury brand to hire a Regional Retail Operations Manager

The Opportunity

Adecco is partnering with a prestigious international luxury brand to hire a Regional Retail Operations Manager. This role is ideal for an experienced retail operations professional who enjoys improving processes, driving operational efficiency, and supporting retail excellence. You will collaborate with regional retail teams and cross-functional stakeholders to ensure consistent operational standards and smooth store operations across multiple markets.

The Job

• Drive retail operational excellence across Southeast Asia, Japan, Australia, and New Zealand by implementing standardized SOPs, policies, and best practices.
• Oversee store facilities, maintenance, vendor management, procurement, and contracts to ensure smooth operations and cost efficiency.
• Coordinate operational and logistics support for new store openings, renovations, inventory movements, and stock transfers.
• Partner with cross-functional teams on system implementations, in-store initiatives, and process improvements to enhance operational efficiency.
• Monitor store operating expenses, identify cost-saving opportunities, and support budgeting and expenditure reviews.
• Support retail excellence initiatives, including customer experience improvements, mystery shopping, and operational tools to strengthen overall store performance.

The Talent

• Minimum 5 years of retail operations experience, preferably within luxury, premium retail, fashion, or lifestyle brands.
• Strong knowledge of retail SOPs, inventory management, store operations, and vendor coordination.
• Regional or multi-market retail operations experience will be an advantage.
• Highly organized, detail-oriented, and proactive, with the ability to work independently and manage multiple priorities.
• Strong communication and stakeholder management skills, with proficiency in Microsoft Excel and PowerPoint