Retail Operations Lead: CX, Inventory & Growth

Singtel; Singapore; On-site; SGD 65,000 - 85,000; Full time

Job summary

A leading telecom company in Singapore is seeking a Retail Manager to oversee operational processes and achieve sales targets. The role involves ensuring compliance with retail standards, enhancing customer service, and managing inventory effectively. Candidates should have at least 5 years of retail operations experience and demonstrate strong interpersonal and communication skills. The company offers a flexible work environment and a comprehensive benefits package.

Benefits

Flexible work arrangements

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Qualifications

• 5 years of experience in Retail operations is required.
• NITEC or higher education level is necessary.
• Proficiency in MS Office applications.

Responsibilities

• Ensure compliance with Retail Shop Standard Operating Procedures.
• Maintain store housekeeping standards for cleanliness and appearance.
• Work with Business Manager to uphold customer service standards.

Skills

NITEC and above

5 years of relevant experience in Retail operations

MS office applications

Good interpersonal skills

Good communication skills in both written and verbal communication

Good team player with leadership quality

Job description

A leading telecom company in Singapore is seeking a Retail Manager to oversee operational processes and achieve sales targets. The role involves ensuring compliance with retail standards, enhancing customer service, and managing inventory effectively. Candidates should have at least 5 years of retail operations experience and demonstrate strong interpersonal and communication skills. The company offers a flexible work environment and a comprehensive benefits package.