Retail Manager

DEE MOBILE LLP; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

DEE MOBILE LLP is seeking an experienced retail leader to oversee daily store operations in Singapore, driving revenue growth and delivering outstanding customer service in the handphone sector. You will lead teams, optimize processes, monitor inventory, and ensure compliance with store standards.

Responsibilities include analysing sales data, executing strategies to improve profitability, performing regular store visits and audits, and handling escalations with a client-centric approach to keep

Qualifications

• Minimum 5 years of sales or business development experience in the handphone industry.
• Proven leadership experience managing teams.

Responsibilities

• Lead daily retail store operations to achieve operational excellence and efficiency
• Analyze sales performance reports to develop and implement strategies that increase revenue and profitability
• Maintain high standards of customer service, visual merchandising, and regulatory compliance across the store
• Conduct regular store visits, audits, and performance reviews to assess and improve operational effectiveness
• Manage inventory accurately, control stock levels, and implement loss prevention measures to minimize shrinkage
• Resolve customer escalations and operational issues promptly to ensure high customer satisfaction
• Demonstrate strong leadership by managing and motivating teams to meet business objectives
• Communicate effectively with customers and team members using a warm, client-centric approach

Job description

Job Summary

Oversee retail outlet operations to drive efficient store performance and revenue growth. Lead teams to deliver excellent customer service, manage inventory accurately, and resolve escalations promptly in the handphone industry.

Responsibilities

• Lead daily retail store operations to achieve operational excellence and efficiency
• Analyze sales performance reports to develop and implement strategies that increase revenue and profitability
• Maintain high standards of customer service, visual merchandising, and regulatory compliance across the store
• Conduct regular store visits, audits, and performance reviews to assess and improve operational effectiveness
• Manage inventory accurately, control stock levels, and implement loss prevention measures to minimize shrinkage
• Resolve customer escalations and operational issues promptly to ensure high customer satisfaction
• Demonstrate strong leadership by managing and motivating teams to meet business objectives
• Communicate effectively with customers and team members using a warm, client-centric approach

Required competencies and certifications

• Minimum 5 years of sales or business development experience in the handphone industry
• Proven leadership experience managing teams

Preferred competencies and qualifications

• Excellent interpersonal and communication skills with a client-focused attitude