Retail Manager

Pertama Merchandising Pte Ltd (Harvey Norman Singapore); Singapore; On-site; SGD 42,000 - 66,000; Full time

Benefits offered by this job

Attractive Performance Incentives

Staff Purchase Benefits

Job summary

Pertama Merchandising Pte Ltd (Harvey Norman Singapore) is seeking a Retail Store Manager to lead daily operations and drive sales performance across the team. You will mentor and coach sales staff and promoters, oversee inventory, merchandising, promotions and customer service, handle escalations, and implement action plans to achieve targets.

The role requires weekend and public holiday work, and offers 5.5 days per week.

Qualifications

• 3+ years of retail management experience.
• Strong leadership and team management skills.
• Sales-driven with proven experience in achieving sales targets.
• Excellent communication and customer service skills.
• Able to work retail hours, including weekends and public holidays.

Responsibilities

• Drive store sales and profitability targets.
• Lead, coach and manage retail sales staff and promoters.
• Monitor daily store operations, manpower planning and staff performance.
• Ensure excellent customer service and smooth store operations.
• Manage inventory levels, merchandising standards and promotional activities.
• Handle customer escalations and operational matters promptly.
• Monitor sales performance and implement action plans to achieve targets.

Skills

Leadership

Retail management

Sales target achievement

Communication

Customer service

Job description

Job Description

Job Highlights

• Leadership Role
• Attractive Performance Incentives
• Career Progression Opportunities
• Staff Purchase Benefits
• 5.5 days per Week (including weekends & Public Holidays)

Responsibilities

• Drive store sales and profitability targets.
• Lead, coach and manage retail sales staff and promoters.
• Monitor daily store operations, manpower planning and staff performance.
• Ensure excellent customer service and smooth store operations.
• Manage inventory levels, merchandising standards and promotional activities.
• Handle customer escalations and operational matters promptly.
• Monitor sales performance and implement action plans to achieve targets.

Job Requirements

Requirements

• Minimum 3 years of retail management experience.
• Strong leadership and team management skills.
• Sales-driven with proven experience in achieving sales targets.
• Excellent communication and customer service skills.
• Able to work retail hours, including weekends and public holidays.