Restaurant Team Lead: Guest Experience & Operations

oak & ember pte. ltd.; Singapore; On-site; SGD 33,480 - 50,220; Full time

Job summary

oak & ember pte. ltd. in Singapore is looking for a motivated Assistant Restaurant Manager to ensure smooth daily operations and deliver excellent guest experiences. This role requires strong leadership, communication, and organizational skills in a fast-paced, people-focused environment.

You will supervise staff, handle guest complaints, and maintain operational efficiency. The ideal candidate has 2–4 years of experience in F&B, preferably in a restaurant setting, and is adaptable to flexible shifts.

Qualifications

• 2–4 years of supervisory experience in F&B, preferably in a restaurant environment.
• Ability to adapt in a fast-paced environment, balancing service with operational needs.
• Strong leadership and people management skills with a hands-on attitude.

Responsibilities

• Address guest complaints and feedback promptly during service.
• Supervise on-duty staff to maintain service excellence.
• Manage ordering processes and maintain stock levels.

Skills

Leadership

Communication

Organizational skills

Multitasking

People management

Job description

oak & ember pte. ltd. in Singapore is looking for a motivated Assistant Restaurant Manager to ensure smooth daily operations and deliver excellent guest experiences. This role requires strong leadership, communication, and organizational skills in a fast-paced, people-focused environment.

You will supervise staff, handle guest complaints, and maintain operational efficiency. The ideal candidate has 2–4 years of experience in F&B, preferably in a restaurant setting, and is adaptable to flexible shifts.