Restaurant Operations Lead: Growth, Training & Guest Excellence

SAM SAM SAM PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

Growth opportunities

Mentorship & training

Job summary

Initia Group Singapore is seeking an Assistant Restaurant Manager to coordinate front and back‑of‑house operations, maintain service standards, and drive guest satisfaction across outlets.

Ideal candidates hold a Bachelor in Hospitality/Retail Management, have proven restaurant leadership experience, and demonstrate strong communication and financial management skills in a fast‑paced environment. Join a team focused on growth with training and mentoring support.

Qualifications

• Bachelor degree in Hospitality or Retail Management.
• Proven work experience as Restaurant Manager / Hospitality Manager.
• Strong leadership and communication skills.
• Customer service oriented with a track record.
• Financial management skills.

Responsibilities

• Maintain market awareness and develop innovative processes for more efficient restaurant operations.
• Analyzing and interpreting trends to facilitate planning.
• Coordinating front and back of the house operations for smooth delivery of services.
• Ensure compliance with safety and sanitation regulations.
• Control operations cost and identify measures to cut wastages.
• Respond promptly to customer complaints, suggest solutions to resolve complaints.
• Manage / maintain outlet good image.
• Training / coaching of new / current staff on customer service best practices.
• Organize and supervise shifts.
• Managing staff training, schedules and work performance.
• Preparing reports.
• Analyse and forecast sales figures to maximize profits.

Skills

Leadership

Communication

Customer service

Financial management

Education

Bachelor Degree in Hospitality / Retail Management

Job description

Initia Group Singapore is seeking an Assistant Restaurant Manager to coordinate front and back‑of‑house operations, maintain service standards, and drive guest satisfaction across outlets.

Ideal candidates hold a Bachelor in Hospitality/Retail Management, have proven restaurant leadership experience, and demonstrate strong communication and financial management skills in a fast‑paced environment. Join a team focused on growth with training and mentoring support.