Restaurant Supervisor

KINGDOM GOURMET PTE. LTD.; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

A leading hospitality company in Singapore is seeking a dedicated Supervisor to maintain high standards of customer service and kitchen quality. The ideal candidate has at least 3 years of supervisory experience in a hotel or restaurant, a diploma or degree, and strong communication skills. Responsibilities include resolving customer issues, collaborating with marketing, and maintaining cleanliness and hygiene standards in the restaurant.

Qualifications

• 3 years experience as supervisor or above in hotel/restaurant.
• Proficient in spoken and written English.
• Strong customer service skills.

Responsibilities

• Resolve customer issues effectively.
• Maintain the highest level of customer service.
• Collaborate with the marketing department.
• Gather customer feedback for management.

Skills

Customer service

Problem-solving

Communication

Education

Diploma/Degree in any field

Job description

Responsibilities

• Resolving customer issues
• Ensure and upkeep highest level of customer service
• Work closely with marketing department to disseminate information to staff
• Gather feedback from customers and report to higher management
• Work with kitchen crew to ensure food quality
• Handle other administrative duties such as ordering stock, cashiering
• Housekeeping
  • Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene
  • Maintenance of equipment for long term use

Requirements

• Qualifications
  • Diploma/Degree in any field
• Experience
  • 3 Years experience as supervsior and above in hotel/restaurant
• Language
  • Spoken/Written English