Restaurant Operations Leader: Guest Experience & Growth

Naumi Hotels SG Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

Naumi Hotels SG Pte Ltd in Singapore is seeking a passionate Restaurant Operations Manager to lead our Indian restaurant, delivering exceptional dining experiences and upholding brand standards.

You will oversee daily restaurant operations, supervise front-of-house and back-of-house teams, ensure food quality and service, manage scheduling and training, handle guest feedback, and contribute to budgeting and revenue initiatives.

Qualifications

• Minimum 5 years of experience in restaurant or F&B operations.
• Proven leadership and team management skills.
• Strong communication and guest engagement abilities.

Responsibilities

• Oversee daily restaurant operations and service delivery.
• Lead front-of-house and back-of-house teams for consistency.
• Ensure food quality, cleanliness, and ambiance standards.
• Coordinate with culinary team on menu quality and timing.
• Manage staff scheduling, training, and performance reviews.
• Handle guest feedback and resolve complaints promptly.
• Assist budgeting, forecasting, and cost control.
• Support marketing initiatives to boost revenue.

Skills

Leadership

Team management

Guest engagement

Communication

Service excellence

Education

Hospitality management diploma/degree

Tools

POS systems

Job description

Naumi Hotels SG Pte Ltd in Singapore is seeking a passionate Restaurant Operations Manager to lead our Indian restaurant, delivering exceptional dining experiences and upholding brand standards.

You will oversee daily restaurant operations, supervise front-of-house and back-of-house teams, ensure food quality and service, manage scheduling and training, handle guest feedback, and contribute to budgeting and revenue initiatives.