Restaurant Operations Lead — Front & Back of House

VILLAGE FLAVOR PTE. LTD.; Singapore; Vor Ort; SGD 47.000 - 76.000; Vollzeit

Zusammenfassung

Village Flavor Pte. Ltd. in Singapore is seeking an experienced Operations Manager to oversee front and back-of-house restaurant operations and assist the Manager in daily tasks. You will hire, onboard, train staff, schedule shifts, and resolve conflicts while maintaining hospitality standards.

You will work closely with the kitchen team to ensure authentic Indian cuisine quality, manage inventory, control costs, and supervise customer service during peak hours, weekends and public holidays.

Qualifikationen

• Proven track record in a similar F&B role.
• Knowledge of variety of Indian cuisines, especially Chettinad non-veg.
• Cooking experience is a plus.
• Courtesy and tact in dealing with customers and co-workers.
• Ability to multitask and prioritize tasks effectively.
• Available to work flexible hours, weekends and public holidays.
• IT and accounting knowledge is a plus.

Aufgaben

• Manage day to day front and back-of house restaurant operations
• Assist the Manager to streamline the daily operations
• Hiring and onboarding new staffs
• Train and manage new staffs, schedule staff shifts
• Ability to resolve conflicts calmly
• Appraising staff performance
• Ensuring hospitality and customer satisfaction
• Ability to address customer complaints professionally
• Managing inventory for authentic Indian spice mixes and ingredients
• Work closely with the kitchen team to ensure authenticity of the food
• Help out on the kitchen line during emergency
• Controlling operational costs and identifying ways to cut waste
• Maintaining safety and food quality standards

Kenntnisse

Staff management

Customer service

Conflict resolution

Multitasking

Scheduling

Cost control

Training

Communication

Tools

POS software

Accounting software

Jobbeschreibung

Village Flavor Pte. Ltd. in Singapore is seeking an experienced Operations Manager to oversee front and back-of-house restaurant operations and assist the Manager in daily tasks. You will hire, onboard, train staff, schedule shifts, and resolve conflicts while maintaining hospitality standards.

You will work closely with the kitchen team to ensure authentic Indian cuisine quality, manage inventory, control costs, and supervise customer service during peak hours, weekends and public holidays.