Restaurant Operations Leader | Team Builder & Growth Focus

SHAHI RANG MAHAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SHahi Rang Mahal Pte. Ltd. in Singapore is seeking an experienced Restaurant Manager to oversee daily restaurant operations, deliver exceptional service, and lead a skilled team to meet performance targets.

The ideal candidate has at least 5 years in restaurant or F&B operations (2 in a managerial role), strong leadership and communication skills, and solid knowledge of food safety and workplace safety. Proficiency in POS systems and MS Office is a plus.

Qualifications

• At least 5 years of experience in restaurant or F&B operations, with a minimum of 2 years in a managerial role.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to manage restaurant operations, budgets, and team performance.
• Sound knowledge of food safety regulations, hygiene standards, and workplace safety requirements.
• Excellent problem-solving, decision-making, and organisational abilities.
• Ability to work flexible hours, including weekends and public holidays.
• Proficiency in POS systems and Microsoft Office applications is an advantage.

Responsibilities

• Oversee the day-to-day operations of the restaurant to ensure smooth and efficient service.
• Lead, supervise, and motivate front-of-house and back-of-house teams to deliver outstanding customer experiences.
• Recruit, train, schedule, and evaluate staff performance while fostering a positive and productive work environment.
• Ensure compliance with food safety, hygiene, workplace safety, and all relevant regulatory requirements.
• Monitor inventory levels, oversee procurement, and manage cost control to minimize wastage.
• Develop and implement operational procedures and service standards to improve efficiency and consistency.
• Handle customer feedback, complaints, and service recovery professionally to maintain high customer satisfaction.
• Manage restaurant budgets, monitor sales performance, and achieve revenue and profitability targets.
• Analyse business performance and prepare operational reports for management.
• Coordinate with suppliers, vendors, and internal departments to ensure uninterrupted restaurant operations.
• Plan and execute promotional campaigns, seasonal menus, and marketing initiatives to drive business growth.
• Ensure the restaurant maintains a clean, safe, and welcoming environment for customers and employees.

Skills

Leadership

Communication

Interpersonal skills

Budget management

Problem solving

Flexibility

Tools

POS systems

Microsoft Office

Job description

SHahi Rang Mahal Pte. Ltd. in Singapore is seeking an experienced Restaurant Manager to oversee daily restaurant operations, deliver exceptional service, and lead a skilled team to meet performance targets.

The ideal candidate has at least 5 years in restaurant or F&B operations (2 in a managerial role), strong leadership and communication skills, and solid knowledge of food safety and workplace safety. Proficiency in POS systems and MS Office is a plus.