Restaurant Operations Lead | Guest Experience & Team Growth

ASMARA COLLECTIVES PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

ASMARA COLLECTIVES PTE. LTD.

is seeking an Assistant Manager to oversee daily outlet operations, lead a talented team, drive sales performance and ensure exceptional service in a lively dining environment. You will manage staff scheduling, rostering and manpower planning, monitor inventory and costs, coach team members, handle guest feedback, and ensure strict adherence to food safety and hygiene standards.

Qualifications

• Minimum supervisory/management experience in F&B.
• Strong leadership, communication and problem-solving skills.
• Customer-focused with a passion for hospitality.
• Good understanding of restaurant operations, inventory and sales management.
• Ability to multitask in a fast-paced environment.
• Proactive, responsible and a strong team player.
• Able to work shifts, weekends and public holidays.

Responsibilities

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Supervise, motivate and guide team members to maintain high service standards.
• Manage staff scheduling, rostering and manpower planning.
• Monitor sales performance and support outlet targets.
• Oversee inventory, stock control, ordering and cost management.
• Train, coach and develop team members to improve service quality.
• Handle customer enquiries, feedback and complaints professionally.
• Ensure compliance with food safety, hygiene and operational standards.
• Support daily opening and closing procedures, including cash handling and reporting.
• Work closely with management to improve operational efficiency and guest satisfaction.

Skills

Leadership

Communication

Problem-solving

Customer focus

Multitasking

Team player

Proactive

Responsible

Job description

ASMARA COLLECTIVES PTE. LTD.

is seeking an Assistant Manager to oversee daily outlet operations, lead a talented team, drive sales performance and ensure exceptional service in a lively dining environment. You will manage staff scheduling, rostering and manpower planning, monitor inventory and costs, coach team members, handle guest feedback, and ensure strict adherence to food safety and hygiene standards.