Restaurant Operations Lead and Team Coach

hidden creative fine dining pte. ltd.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

hidden creative fine dining pte. ltd. in Singapore is seeking an Assistant Manager for our restaurant to oversee daily operations and ensure smooth service. You will supervise service staff, manage rosters, and coordinate with the kitchen to deliver timely, high-quality experiences.

The role requires strong leadership and communication skills, with fluency in English and Chinese for customer and staff interactions. Weekend and public holiday shifts are expected.

Qualifications

• Strong leadership and communication skills.
• Ability to solve problems and handle operational challenges.
• Customer-oriented with a positive working attitude.
• Proficiency in spoken, reading and written English and Chinese for communication with customers and staff.

Responsibilities

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Supervise, guide and train restaurant service staff.
• Manage staff deployment, duty rosters and daily operational arrangements.
• Ensure high standards of customer service, food presentation and restaurant cleanliness.
• Handle customer enquiries, feedback and service recovery.
• Coordinate with kitchen and service teams to ensure timely service.
• Monitor stock levels, inventory and operational requirements.
• Ensure compliance with restaurant SOPs, hygiene and food safety standards.
• Support management in improving service standards and operational efficiency.

Skills

Leadership

Communication

Problem-solving

Independence

Customer orientation

English & Chinese

Job description

hidden creative fine dining pte. ltd. in Singapore is seeking an Assistant Manager for our restaurant to oversee daily operations and ensure smooth service. You will supervise service staff, manage rosters, and coordinate with the kitchen to deliver timely, high-quality experiences.

The role requires strong leadership and communication skills, with fluency in English and Chinese for customer and staff interactions. Weekend and public holiday shifts are expected.