Restaurant Operations Lead

AYAAN ZAYTOON PTE. LTD.; Singapore; Sur place; SGD 76 000 - 109 000; Plein temps

Résumé du poste

AYAAN ZAYTOON PTE. LTD. in Singapore is seeking a Restaurant Captain to lead a high-volume dining operation. The role focuses on operations management, guest relations, staff leadership and exceptional F&B service.

You will supervise floor teams, coordinate with the kitchen, handle VIP bookings and ensure safety and compliance while driving profitability through efficient manpower planning.

Qualifications

• Minimum 5 years of restaurant/hospitality management experience.
• Proven ability to supervise operations and service teams.
• Strong knowledge of F&B service management.
• Experience with staff training and manpower planning.
• Excellent customer relations and complaints handling.
• Ability to manage VIP customers and large dining groups.
• Strong leadership and communication skills.

Responsabilités

• Supervise daily restaurant floor operations for efficient service.
• Lead service teams including senior staff and waitstaff.
• Allocate workstations and service duties per ops needs.
• Coordinate with kitchen for timely orders.
• Monitor seating, turnover and dining room activity.
• Ensure compliance with safety and hygiene requirements.

Connaissances

Restaurant management

Staff supervision

Customer service

POS systems

Operations planning

Communication

VIP handling

Outils

POS systems

Description du poste

AYAAN ZAYTOON PTE. LTD. in Singapore is seeking a Restaurant Captain to lead a high-volume dining operation. The role focuses on operations management, guest relations, staff leadership and exceptional F&B service.

You will supervise floor teams, coordinate with the kitchen, handle VIP bookings and ensure safety and compliance while driving profitability through efficient manpower planning.