Lead Waitstaff & Service Supervisor

AYAAN ZAYTOON PTE. LTD.; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

AYAAN ZAYTOON PTE. LTD. in Singapore is seeking a Waiting Supervisor to lead the service team and ensure high standards of hospitality. You will oversee wait staff, manage service flow, and support guest satisfaction through professional and attentive service.

The role requires 3–5 years of restaurant or F&B experience with proven supervisory skills. Join a dynamic team focused on delivering exceptional dining experiences and smooth daily operations.

Qualifications

• Minimum 3–5 years of relevant restaurant or food and beverage service experience.
• Previous experience supervising waiters and restaurant service personnel.
• Strong knowledge of food and beverage service procedures.
• Excellent customer service and communication skills.

Responsibilities

• Supervise and coordinate the daily activities of waiters, waitresses and restaurant service assistants.
• Assign service sections, tables and customer responsibilities to waiting staff.
• Monitor staff attendance, punctuality, grooming and professional conduct.
• Conduct pre-shift briefings to communicate daily assignments, reservations and service requirements.
• Train new waiters on restaurant service procedures, menu knowledge and customer handling.
• Guide and motivate service staff to maintain high standards of hospitality.

Skills

Customer service

Communication skills

Staff supervision

Job description

AYAAN ZAYTOON PTE. LTD. in Singapore is seeking a Waiting Supervisor to lead the service team and ensure high standards of hospitality. You will oversee wait staff, manage service flow, and support guest satisfaction through professional and attentive service.

The role requires 3–5 years of restaurant or F&B experience with proven supervisory skills. Join a dynamic team focused on delivering exceptional dining experiences and smooth daily operations.