Guest Experience Captain

SUCCESS FOOD PARADISE PTE. LTD.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

SUCCESS FOOD PARADISE PTE. LTD. in Singapore is seeking a Restaurant Captain to deliver outstanding guest experiences and lead daily service in a busy dining room.

You will oversee orders, upsell menu items, coordinate with the kitchen and floor staff, and ensure cleanliness and safety standards are met. Candidates should be hardworking, well-groomed, and capable of adapting to different guest needs with a friendly, professional demeanor.

Qualifications

• Hardworking and team-oriented with a passion for food and service.
• Well-groomed, clean, and professional appearance.
• Leadership training or supervisory experience preferred.

Responsibilities

• Provide friendly, excellent and professional service to all guests.
• Handle food and beverage orders and serve guests.
• Assist fellow team members with preparation and setup for service.
• Check that amenities and utensils are stocked and inspected.
• Assist guests with requests and fulfill based on ability.
• Upsell and be knowledgeable about the menu.
• Support Restaurant Manager in achieving goals and KPIs.
• Upsell and promote to ensure guests enjoy their dining experience.
• Charm guests with knowledge of F&B products.
• Explain the menu in terms of preparation, ingredients, portions and presentation.
• Know food allergies and dietary restrictions to make smooth recommendations.
• Read and adapt to different guest types and clientele.
• Maintain cleanliness and hygiene standards.

Skills

Guest service

Upselling

Menu knowledge

Team player

Professional appearance

Job description

SUCCESS FOOD PARADISE PTE. LTD. in Singapore is seeking a Restaurant Captain to deliver outstanding guest experiences and lead daily service in a busy dining room.

You will oversee orders, upsell menu items, coordinate with the kitchen and floor staff, and ensure cleanliness and safety standards are met. Candidates should be hardworking, well-groomed, and capable of adapting to different guest needs with a friendly, professional demeanor.