Restaurant Captain: Lead Service & Guest Experience

C9 VENTURES PTE. LTD.; Singapore; In loco; SGD 33.000 - 61.000; Tempo pieno

Descrizione del lavoro

C9 Ventures Pte. Ltd. is seeking a Restaurant Captain to oversee guest experience and daily operations. You will supervise waitstaff, coordinate with kitchen, and ensure timely service and high standards of hospitality in a busy dining setting.

The role requires strong leadership, excellent communication, and the ability to manage reservations and guest requests in a fast-paced environment. This position offers on-site work in Singapore with opportunities for growth in hospitality operations.

Competenze

• Education: High school diploma or equivalent optional; additional hospitality or food & beverage management training is a plus.
• Experience: Minimum of 2 years of experience as a waiter, preferably with supervisory experience in a restaurant.
• Skills: Strong communication and interpersonal skills.
• Leadership: Leadership and team management abilities.
• Knowledge: Knowledge of food and beverage service standards.
• Ability: Ability to work in a fast-paced environment and handle pressure.

Mansioni

• Welcome and greet guests upon arrival, ensuring a warm first impression.
• Ensure guests are seated promptly and manage reservations.
• Monitor guest satisfaction and address issues or special requests.
• Provide menu recommendations, including specialties, drinks, and wine pairings.
• Lead and manage a team of waiters and support staff.
• Assign tasks based on restaurant sectioning and train new staff.
• Oversee service flow, table settings, and presentation details.
• Liaise with kitchen and bar to ensure smooth order flow and guest satisfaction.
• Maintain high hygiene and cleanliness standards in dining area.
• Report operational issues to Restaurant Manager and coordinate with other departments for events.

Conoscenze

Strong communication and interpersonal

Leadership and team management

Ability to work in fast-paced env

Formazione

High school diploma or equivalent

Descrizione del lavoro

C9 Ventures Pte. Ltd. is seeking a Restaurant Captain to oversee guest experience and daily operations. You will supervise waitstaff, coordinate with kitchen, and ensure timely service and high standards of hospitality in a busy dining setting.

The role requires strong leadership, excellent communication, and the ability to manage reservations and guest requests in a fast-paced environment. This position offers on-site work in Singapore with opportunities for growth in hospitality operations.