Restaurant Operations & Guest Experience Associate

TUNG LOK MILLENNIUM PTE LTD; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

TUNG LOK MILLENNIUM PTE LTD is seeking a customer service focused professional to support daily restaurant operations and ensure high guest satisfaction. You will handle guest inquiries, resolve issues, and help maintain an inviting outlet environment.

Ideal candidates are experienced in guest-facing roles, possess excellent communication skills, and can work on weekends and public holidays in a fast-paced F&B setting.

Qualifications

• Experience in guest-facing roles is preferred.
• Strong communication and listening skills.
• Ability to work well in a fast-paced F&B environment.

Responsibilities

• Handle guest inquiries; resolve complaints professionally.
• Ensure supplies and stocks are adequate for day-to-day operations.
• Support daily restaurant operations to ensure smooth service and high guest satisfaction.
• Maintain an attractive and orderly outlet appearance.
• Keep staff informed on promotions and information.
• Contribute ideas to improve efficiency, customer service and revenue.

Skills

Customer service

Communication

Teamwork

Positive attitude

Job description

TUNG LOK MILLENNIUM PTE LTD is seeking a customer service focused professional to support daily restaurant operations and ensure high guest satisfaction. You will handle guest inquiries, resolve issues, and help maintain an inviting outlet environment.

Ideal candidates are experienced in guest-facing roles, possess excellent communication skills, and can work on weekends and public holidays in a fast-paced F&B setting.