Guest Experience & Restaurant Operations Lead

SUHANG GOURMET PTE. LTD.; Singapore; On-site; SGD 50,000 - 84,000; Full time

Job summary

SUHANG GOURMET PTE. LTD.

is seeking a Restaurant Operations Manager to oversee daily operations, ensuring efficiency and timely completion of duties by the team, while maintaining service standards. The role focuses on delivering excellent customer service, achieving sales targets and KPIs, planning staff schedules, fostering a positive work environment, and ensuring licensing, hygiene, and safety compliance.

Responsibilities

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the restaurant
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, hygiene and health and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management

Job description

SUHANG GOURMET PTE. LTD.

is seeking a Restaurant Operations Manager to oversee daily operations, ensuring efficiency and timely completion of duties by the team, while maintaining service standards. The role focuses on delivering excellent customer service, achieving sales targets and KPIs, planning staff schedules, fostering a positive work environment, and ensuring licensing, hygiene, and safety compliance.