Management Associate

CHINOIS PTE. LTD.; Singapore; In loco; SGD 24.000 - 32.000; Tempo pieno

Descrizione del lavoro

CHINOIS PTE. LTD. in Singapore is seeking a front-of-house team member to greet guests, handle inquiries, and ensure friendly, efficient service in our outlet.

You will manage daily operations, coordinate with staff, maintain a neat appearance, and help promote promotions to drive guest satisfaction and revenue. Weekend availability and a proactive attitude are expected.

Competenze

• Prior experience in a similar role.
• Excellent customer service and communication skills.
• Friendly, positive attitude and team-oriented mindset.
• Service oriented and passionate working in F&B industry.
• Able to work on weekends and public holidays.
• Ability to work in a fast-paced environment.

Mansioni

• Handle guest inquiries and resolve complaints professionally.
• Ensure supplies and stocks are sufficient for daily operations.
• Support daily restaurant operations to ensure smooth service and guest satisfaction.
• Maintain an attractive and orderly appearance in the outlet.
• Ensure staff are informed on promotions and information.
• Contribute ideas to improve operational efficiency, customer service, and revenue generation.
• Any other ad-hoc duties as assigned by the Company.

Conoscenze

Customer service

Communication

Teamwork

F&B knowledge

Weekend availability

Descrizione del lavoro

Responsibilities:

• Handle guest inquiries and resolve complaints in a professional manner
• Ensure that all the supplies and stocks in the outlet are sufficient for the day-to-day operations
• Support daily restaurant operations to ensure smooth service and high guest satisfaction
• Maintain an attractive and an orderly appearance in the outlet
• Ensure that all staff are properly informed on the promotions and information
• Contribute ideas to improve operational efficiency, customer service, and revenue generation
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Prior experience in a similar role is preferred
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment