Restaurant Ops & Guest Experience Lead

JOBSTATION SERVICES PTE. LTD.; Singapore; Sur place; SGD 31 000 - 47 000; Plein temps

Résumé du poste

JOBSTATION SERVICES PTE. LTD. is seeking a motivated individual to assist in overseeing daily restaurant operations and ensure smooth service in a fast-paced setting.

You will provide excellent customer service, support front-of-house and back-of-house teams, manage staff schedules, monitor food quality and hygiene, and help achieve sales targets while maintaining daily reporting and cash handling procedures.

Qualifications

• Bachelor's degree or equivalent is required.
• Prior experience in the F&B industry is an advantage.
• Good communication and interpersonal skills are essential.
• Positive attitude, willingness to learn and sense of responsibility.
• Able to work independently and as part of a team.
• Willing to work rotating shifts, weekends and holidays.
• Capable of fast-paced restaurant environment.

Responsabilités

• Assist in overseeing daily restaurant operations to ensure smooth and efficient service.
• Provide excellent customer service and ensure a positive dining experience.
• Learn and support both front-of-house and back-of-house operations.
• Assist in managing staff schedules, work assignments, and daily manpower arrangements.
• Monitor food quality, presentation, cleanliness, and service standards.
• Ensure compliance with food hygiene, workplace safety, and company policies.
• Handle customer enquiries, feedback, and complaints professionally.
• Assist with inventory management, stock ordering, and cost control.
• Support staff training and maintain good teamwork.
• Assist in achieving sales targets and improving restaurant performance.
• Learn restaurant management procedures, including cash handling, POS operations, and daily reporting.
• Perform other duties assigned by restaurant management.

Connaissances

Communication skills

Interpersonal skills

Teamwork

Positive attitude

Willingness to learn

Independence

Formation

Bachelor's degree or equivalent

Description du poste

JOBSTATION SERVICES PTE. LTD. is seeking a motivated individual to assist in overseeing daily restaurant operations and ensure smooth service in a fast-paced setting.

You will provide excellent customer service, support front-of-house and back-of-house teams, manage staff schedules, monitor food quality and hygiene, and help achieve sales targets while maintaining daily reporting and cash handling procedures.