Resident Experience Concierge & Admin Support

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a professional front desk receptionist to provide friendly reception services and support to residents, visitors and guests. You will handle calls and service requests, maintain logs, and assist the Property Manager and team with daily administrative tasks.

Responsibilities include coordinating with relevant parties, ensuring timely resolution of issues, and following security and emergency procedures as required.

Qualifications

• Provide professional and friendly front desk and reception support to residents, visitors and guests.
• Handle telephone calls, enquiries and service requests, providing accurate and timely assistance.
• Maintain accurate records and logs of service requests and follow up on their status.
• Provide administrative support to the Property Manager and property management team.
• Coordinate with relevant parties to ensure service requests and operational matters are addressed promptly.
• Follow established security, safety and emergency procedures and respond appropriately to incidents.
• Perform other administrative and ad-hoc duties as assigned.

Responsibilities

• Greet residents and visitors and direct them appropriately.
• Answer and route telephone enquiries and service requests.
• Maintain and update logs and records of requests.
• Assist the Property Manager with daily administrative tasks.
• Coordinate with vendors and internal teams to resolve issues promptly.
• Follow security and emergency protocols and report incidents as required.

Skills

Front desk

Customer service

Telephone etiquette

Administrative support

Record keeping

Job description

Recruit Express Pte Ltd is seeking a professional front desk receptionist to provide friendly reception services and support to residents, visitors and guests. You will handle calls and service requests, maintain logs, and assist the Property Manager and team with daily administrative tasks.

Responsibilities include coordinating with relevant parties, ensuring timely resolution of issues, and following security and emergency procedures as required.