Property Concierge and Customer Care Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore is seeking a service-oriented front desk/administrative assistant to greet visitors with a warm, professional greeting, answer calls, and keep accurate records of service requests. You will support the Property Manager and the property management team, track status, respond promptly with thorough information, and follow security procedures during emergencies.

You will contribute to a smooth-running front desk, manage logs, and provide reliable support to

Qualifications

• A levels/ O levels / Diploma holder / other relevant professional certification.
• Experience in customer service or frontline work is a strong advantage.

Responsibilities

• Displays a good disposition with warm, friendly, professional greeting to all those entering the property.
• Answers telephone in friendly, professional manner.
• Maintains accurate records of service requests and status.
• Maintains records and logs of service requests and tracks their status.
• Responds promptly with accurate and thorough information according to the specific request.
• Provides administrative assistance to the Property Manager and other members of the property management team.
• Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures

Skills

Customer service

Education

A levels / O levels / Diploma or equivalent

Job description

RECRUIT EXPRESS PTE LTD in Singapore is seeking a service-oriented front desk/administrative assistant to greet visitors with a warm, professional greeting, answer calls, and keep accurate records of service requests. You will support the Property Manager and the property management team, track status, respond promptly with thorough information, and follow security procedures during emergencies.

You will contribute to a smooth-running front desk, manage logs, and provide reliable support to