Resident Care Front Desk Administrator

PERSOL; Singapore; Presencial; SGD 36.000 - 60.000; Jornada completa

Descripción de la vacante

PERSOL Singapore is seeking a capable Front Desk Administrator to support daily operations and resident services. You will manage the front desk, handle inquiries, coordinate with care teams, and assist with admissions and billing tasks.

The role requires strong communication, a customer-focused approach, and proficiency with Microsoft Office. Join a team that values professional service and smooth administrative workflows at our Singapore location.

Formación

• Experience in customer service, front desk, or related roles preferred.
• Strong communication and interpersonal skills with residents, visitors, and colleagues.
• Customer-focused, approachable, and committed to quality service.
• Proficient in Microsoft Office and basic administrative systems.

Responsabilidades

• Manage front desk operations, including handling calls, emails, enquiries, and feedback professionally.
• Coordinate with nursing and care teams on resident-related administrative matters and follow-ups.
• Support resident admission, discharge, and other admin processes.
• Prepare invoices, process payments, and maintain billing records.
• Manage visitor registration and reception services.
• Coordinate transportation for residents' appointments and needs.
• Monitor inventory levels and assist with stock ordering and replenishment.
• Liaise with vendors, contractors, and suppliers for maintenance and support services.
• Perform data entry, filing, record-keeping, and documentation timely and accurately.
• Support general administrative and operational functions as required.
• Undertake any other duties assigned by supervisor or management.

Conocimientos

Customer service

Front desk

Communication

MS Office

Herramientas

Microsoft Excel

Administrative systems

Descripción del empleo

PERSOL Singapore is seeking a capable Front Desk Administrator to support daily operations and resident services. You will manage the front desk, handle inquiries, coordinate with care teams, and assist with admissions and billing tasks.

The role requires strong communication, a customer-focused approach, and proficiency with Microsoft Office. Join a team that values professional service and smooth administrative workflows at our Singapore location.