Resident Care Front Desk Administrator

PERSOL Singapore; Singapore; Presencial; SGD 40.000 - 64.000; Jornada completa

Descripción de la vacante

PERSOL Singapore is seeking a diligent and customer-focused front desk administrator to support residents and operations. This role handles inquiries, manages billing, and coordinates with nursing and care teams to ensure smooth administrative processes.

The ideal candidate will be experienced in customer service and administration, proficient in Microsoft Office, and capable of multitasking in a fast-paced environment.

Formación

• Prior experience in customer service, front desk, or administrative roles preferred.
• Strong communication and interpersonal skills for interactions with residents, visitors, and colleagues.
• Customer-focused and professional approach to service delivery.
• Proficient in Microsoft Office and basic administrative systems.

Responsabilidades

• Manage front desk operations, including handling incoming calls, emails, enquiries, and feedback in a professional and customer-focused manner.
• Coordinate with the nursing and care teams on resident-related administrative matters and follow-up actions.
• Support resident admission, discharge, and other administrative processes.
• Prepare invoices, process payments, and maintain accurate billing records.
• Manage visitor registration and reception services.
• Coordinate transportation arrangements for residents' appointments and other operational needs.
• Monitor inventory levels and assist with stock ordering and replenishment.
• Liaise with vendors, contractors, and suppliers to arrange maintenance and support services.
• Perform data entry, filing, record-keeping, and documentation in a timely and accurate manner.
• Support general administrative and operational functions as required.
• Undertake any other duties assigned by the supervisor or management.

Conocimientos

Customer service

Front desk operations

Communication

Interpersonal skills

Herramientas

Microsoft Office

Descripción del empleo

PERSOL Singapore is seeking a diligent and customer-focused front desk administrator to support residents and operations. This role handles inquiries, manages billing, and coordinates with nursing and care teams to ensure smooth administrative processes.

The ideal candidate will be experienced in customer service and administration, proficient in Microsoft Office, and capable of multitasking in a fast-paced environment.