Healthcare Front Desk & Resident Services Coordinator

PERSOL Singapore; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

PERSOL Singapore is seeking a customer-focused frontline professional to join our team in Singapore. You will coordinate transportation for residents, handle reception duties, and support admissions, discharges and related administrative processes.

The role requires strong interpersonal and communication skills, the ability to multitask, manage invoices and payments, and to liaise with nursing staff and visitors.

Qualifications

• Experience in customer service or front-office role.
• Strong interpersonal and communication skills to engage with residents and visitors.
• A positive, helpful and service-oriented approach.
• Ability to manage administrative tasks and multitask effectively.

Responsibilities

• Coordinate transportation arrangements for residents attending appointments and dispatch activities.
• Handle reception duties, including inquiries, calls, emails and complaints professionally.
• Support resident admissions, discharges and related administrative processes.
• Prepare invoices, receive payments and maintain payment records.
• Liaise with the nursing team regarding resident follow-up matters.
• Manage visitor registration and access procedures.
• Order supplies and maintain accurate inventory records.
• Arrange maintenance services with vendors, contractors and suppliers.
• Complete data entry, filing and documentation.
• Carry out other duties assigned by the supervisor.

Skills

Customer service

Front office

Interpersonal skills

Communication

Administration

Job description

PERSOL Singapore is seeking a customer-focused frontline professional to join our team in Singapore. You will coordinate transportation for residents, handle reception duties, and support admissions, discharges and related administrative processes.

The role requires strong interpersonal and communication skills, the ability to multitask, manage invoices and payments, and to liaise with nursing staff and visitors.