Residence / Condominium Manager (TOP / Mixed Development)

CBRE Asia Pacific; Singapore; On-site; SGD 52,000 - 76,000; Full time

Job summary

CBRE Asia Pacific is seeking a Condominium Manager to support the Asset Manager in coordinating all aspects of a residential/condo portfolio. You will ensure service quality, conduct inspections, and respond to resident needs while maintaining strong relationships with residents and council members.

The role requires a Diploma or Bachelor's degree with at least 3 years of relevant experience, and proficiency in Microsoft Office.

Qualifications

• Diploma or bachelor’s degree preferred with at least 3 years of relevant experience (Residential/Condominium/Strata Management)
• Understanding of existing procedures and standards to solve slightly complex problems
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook)
• Strong organizational skills with an inquisitive mindset
• Excellent written and verbal communication skills; ability to present information clearly and provide timely service to tenants

Responsibilities

• Confirm services comply with policies, procedures, regulations and contractual obligations and standards
• Conduct regular inspections of common areas, equipment, and external façades; recommend alterations and maintenance
• Respond to escalated residents’ needs and resolve issues promptly
• Build and maintain good rapport with residents and council members
• Address feedback through platforms such as messenger, email, and other digital channels
• Possess broad knowledge of own discipline and some cross-disciplinary awareness
• Assist in Sub-Committee meetings and prepare minutes; draft minutes for Council and General Meetings
• Attend to all emergency situations

Skills

Communication skills

Organizational skills

Analytical thinking

Customer service

Education

Diploma / Bachelor’s degree

Tools

Microsoft Office

Job description

ABOUT THE ROLE

As a CBRE Condominium Manager, you will support the Asset Manager to coordinate all aspects of a portfolio. This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.

WHAT YOU WILL DO

• Confirm that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Conduct regular inspections of all common areas, equipment, public walkways and external façade. Recommend and approve alterations, maintenance, and reconditioning.
• Respond to escalated resident's needs, ensuring that issues get resolved in a timely and efficient manner.
• Create and maintaining good rapport with residents and council members.
• Respond to feedback through various platform such as messenger, email and/or other digital platforms.
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
• Preparation, conduction of Sub-Committee Meeting and preparation of minutes.
• To assist in Council Meeting and General Meeting - provide 1st drafts of minutes.
• Attending to all emergency situations.

WHAT YOU WILL NEED

• Diploma / bachelor's degree preferred with at least 3 years of relevant experience (Residential/Condominium/Strata Management)
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to tenants. Ability to effectively present information.

WHY CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

OUR VALUES IN HIRING

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.