Property Officer (Residential)

CBRE Group, Inc.; Singapore; On-site; SGD 46,872 - 60,264; Full time

Job summary

CBRE Group, Inc. is seeking a Property Officer to support the Condo Manager in coordinating all aspects of a residential portfolio. This role involves ensuring services comply with policies, inspecting common areas, and maintaining tenant relationships.

You will respond to resident needs, prepare minutes for Sub-Committee and General Meetings, and assist in emergency situations. Strong communication, organizational, and analytical skills are essential, with proficiency in Microsoft Office.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational and analytical abilities.
• Ability to analyze solutions using technical experience and precedents.
• 3+ years of relevant residential/condominium/strata management experience.

Responsibilities

• Coordinate portfolio operations and ensure service compliance with policies and contracts.
• Conduct regular inspections of common areas, equipment and façades; approve alterations and maintenance.
• Respond to residents' needs and resolve issues promptly.
• Maintain rapport with residents and council members.
• Prepare minutes for Sub-Committee and General Meetings; draft minutes with guidance.
• Handle emergency situations as they arise.

Skills

Organizational skills

Communication skills

Analytical skills

Inquisitive mindset

Tools

Microsoft Office

Job description

ABOUT THE ROLE

As a CBRE Property Officer, you will support the Condo Manager to coordinate all aspects of a portfolio. This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.

WHAT YOU WILL DO

• Confirm that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Conduct regular inspections of all common areas, equipment, public walkways and external façade. Recommend and approve alterations, maintenance, and reconditioning.
• Respond to escalated resident’s needs, ensuring that issues get resolved in a timely and efficient manner.
• Create and maintain good rapport with residents and council members.
• Respond to feedback through various platforms such as messenger, email and/or other digital platforms.
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
• Preparation, conduction of Sub-Committee Meeting and preparation of minutes.
• Assist in Council Meeting and General Meeting – provide 1st drafts of minutes.
• Attending to all emergency situations.

WHAT YOU WILL NEED

• At least 3 years of relevant experience (Residential/Condominium/Strata Management)
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to tenants. Ability to effectively present information.
• Able to commit 5.5 days